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What Arnold Schwarzenegger’s Russia Video Can Teach Us All About Talking to the Misinformed

Misinformation, incorrect impressions…call it whatever you want, but when someone arrives at a conclusion based on incorrect facts and then proceeds to influence others and make decisions based on those incorrect facts, your company can suffer, your stockholders and stakeholders can suffer – and your country can suffer, too. Here’s a short Master Class from…Arnold […]


Volodymyr Zelenskyy is Unfiltered, Unadorned, and Unafraid. He’s Writing the Future of Crisis Leadership.

From Marguerite Ward, writing for Insider Magazine… Three weeks ago, when President Joe Biden offered Ukrainian President Volodymyr Zelenskyy an escape from his country as Russian forces invaded, Zelenskyy replied, “I need ammunition, not a ride.” The answer is emblematic of Zelenskyy’s unflinching allegiance to the people of Ukraine, which has taken center stage as the world […]


Zelensky Shows the Power of Persuasion During Time of Crisis

From Evan Nierman, writing for The Hill… Whether he is reporting news in cryptic sound bites on Twitter or speaking from a gloomy subterranean bunker or darkened streets, Ukraine’s President Volodymyr Zelensky continues to demonstrate the enormous impact of harnessing powerful messages and sharing them with the right tone and authority. In addition to his undeniable bona fide […]


Fighting Putin’s Propaganda: Narrative Response Toolkit

From our colleagues at Lynn PR in the United Kingdom, written by Stefan Rollnik… President Putin is waging two wars which are mutually reinforcing.  One with bombs and one with information. In seeking to pollute the information space with bad information, contradictory information and downright lies, Putin is blurring the lines of reality and making […]


How Crises Affect Law Firm Leaders — and Some Helpful Resources

By Gina Rubel, writing for Attorney at Work… I’ve been thinking about what it means to lead a company through crises and how each crisis affects law firm leaders. A few years ago, I believed I had handled just about every type of crisis conceivable. How wrong I was. In recent years, we have dealt […]


The Reputational Risks Of Doing Business In Russia

By Maja Pawinska Sims, writing for PRokeMedia… Over the past two weeks, we have seen an unprecedented brand exodus from Russia. International brands that have been present in the country for many years have made the decision to pull out of their operations, as a direct consequence of president Putin’s own decision to invade Ukraine. […]


The Best Guide to Spotting Misinformation Online

The Poynter Institute is a global leader in journalism.  It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens.  Poynter champions freedom of expression, civil dialogue and compelling journalism that helps citizens participate in healthy democracies. Poynter prepares journalists worldwide to hold powerful people accountable and promote […]


How Conspiracy Theories in the U.S. Became More Personal, More Cruel, and More Mainstream After the Sandy Hook Shootings

From Amanda J. Crawford, writing for NiemanLab… Conspiracy theories are powerful forces in the U.S. They have damaged public health amid a global pandemic, shaken faith in the democratic process and helped spark a violent assault on the U.S. Capitol in January 2021. These conspiracy theories are part of a dangerous misinformation crisis that has been building […]


Why Spotify Can’t Afford to Lose Joe Rogan

From Ashley Carman, writing for The Verge… You’ve probably seen this by now, but to catch you up if not: On Monday, Neil Young issued an ultimatum to Spotify: keep Joe Rogan or me. It can’t have both on the service. “I am doing this because Spotify is spreading fake information about vaccines — potentially causing death […]


Stupid Questions Pitched at Presidents

From Timothy Noah, writing for The Soapbox… We’ve seen much commentary about whether it was inappropriate for Joe Biden to mumble into a hot mic that Fox News’s Peter Doocy was a “stupid son of a bitch,” and not enough about whether Biden’s assessment was truthful. The first question is easily answered. No, presidents should not go […]


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