small-logo
Need help now? Call 216.321.7774

Crisis Communications: Too Important Not to Plan For

[by Nora Jacobs, Hennes Communications]   As we try to hold on to the last days of summer, many organizations are well into planning for the year ahead.  If your organization’s fiscal year begins on January 1, chances are you’re already hard at work on your budget for 2017. A former boss of mine used […]


Colleges Rarely Apologize for Mishandling Rape Cases, and Survivors are Sick of It

On Monday morning, activist Wagatwe Wanjuki lit a Tufts University sweatshirt on fire, and broadcast it on Facebook Live. She did so in protest, calling on schools like Tufts to apologize for mishandling sexual assault cases. “If they care about ending rape on campus, if they care about justice, then they should be able to do […]


6 Proven Methods of Persuasion

Presentations are a gamble; they’re risky. You invest valuable time and money, but you can’t predict the presentation climate that you will be dealt. You cannot calculate the exact mood of the audience or control all variables of the situation. To succeed, you must be bold, and come prepared with an ace up your sleeve. […]


Facebook is Experimenting with Having an Open Camera at the Top of the News Feed – The Impact Could Be Profound

[By Scott Juba] Facebook is rolling out a test in Brazil and Canada of having an open camera window atop the News Feed in the Facebook app.  When people in those countries open the Facebook app on their mobile device, they will see a prompt to use this new feature. Upon accepting it, their camera […]


The TV I-Team is Back: Better Be Ready!

[by Howard Fencl, Hennes Communications] They’re the bane of guilty players everywhere. They pop out from behind buildings and bushes as you’re scrambling to get into your car. They run you down with a microphone stuck in your face and a Frezzi light blinding you. You’re trapped like a deer in a headlight with an […]


3 Social Media Lessons from the Cleveland Police

Throughout the 2016 Republican National Convention, the Cleveland Division of Police did a stellar job managing the crowds and conflict—all while reinforcing its actions and reassuring citizens on social media. Tensions ran high among both residents and convention attendees, but in addition to separating and protecting protestors, police also kept people informed online. Dispelling rumors […]


More About How Cleveland Handled a Major National Convention

[By Bruce Hennes, Hennes Communications] Cleveland was certainly in the national spotlight last week when the Republican National Convention was held on the shore of Lake Erie.  Tensions were high when the convention commenced on Monday, July 18, especially because of the shootings of the police officers in Baton Rouge, Louisiana just a few days […]


Horse-Race Journalism Dominated Primary Media Coverage

The media love to tell “horse race” stories. And if you’ve been watching/reading about the presidential race over the last year, you’ve seen a lot of them. While horse race stories are certainly legitimate storytelling “frames,” we’re not sure democracy is best-served with an overabundance on that particular frame. From Poynter in a piece written by […]


How Live-Streaming a Police Shooting Could Change the Narrative

When a police officer fatally shot her fiancé, Philando Castile, during a traffic stop in a Minnesota suburb, Diamond Reynolds responded the way she knew how: She calmly live-streamed the aftermath of the event, reciting on Facebook Live what happened in the car seat next to her. In doing so, she punctuated a national paradigm […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is