From our friends at PRCG/Haggerty… The Cleveland Indians professional baseball team, like similarly branded clubs, has been pressured for years to change its name, which many Native Americans view as racist. Last week, it unveiled a new moniker with a campaign aimed at anticipating blowback. It wasn’t just good PR, but good crisis communications. Baseball […]
By Brittany Wong, writing for HuffPost… The Celebrity Apology™ is having a moment, with famous person after famous person apologizing for stupid things they said online in years past. Just this year we’ve had journalist Alexi McCammond apologize (and resign from a Teen Vogue editor-in-chief position) for anti-Asian and homophobic tweets. We’ve had Chrissy Teigen apologize for cyberbullying and Billie […]
By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]
From C.J. Prince writing for Chief Executive… One thing is certain coming out of 2020: The global pandemic and recession will be followed by new challenges in the years to come—and if the past year-plus has taught boards anything, it’s that they have to find better ways to forecast those financial and non-financial risks and […]
By Bruce Hennes, Hennes Communications Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]
By Howard Fencl/Hennes Communications Who doesn’t love HBO Max? It’s where Wonder Woman and Aquaman hang out. You can catch Kate Winslet in “Mare of Easttown” or slog through “Harry Potter and the Sorcerer’s Stone” with your kids for the umpteenth time. So, what’s all the buzz about HBO’s new “Integration Test Email #1,” which […]
Nicole Kraft, professor of sports journalism at The Ohio State University, writing for The Conversation… LeBron James had enough. During the press conference after Game 1 of the 2018 NBA finals, James was questioned repeatedly by ESPN’s Mark Schwartz about the mental state of teammate J.R. Smith, whose final-seconds rebounding blunder contributed to a Cleveland Cavaliers overtime loss. […]
By one of our favorite communications consultants, Carol Kinsey Goman, Ph.D., writing for CommPro… The body language question I’m asked the most when people are preparing to make a presentation is: “What should I do with my hands?” My answer? “Use them.” Research shows that audiences tend to view people who use a greater variety […]
We are pleased to announce that Hennes Communications is now providing crisis management and crisis communications services to the Arizona School Boards Association (ASBA), giving their members access to our team 24/7/365. Those services include pre-crisis planning, 24/7 crisis response, crisis/media training, litigation communications support, communications audits and tabletop drills. As has already been announced, […]
By Stephanie York, J.D., Hennes Communications It’s worth stating over and over – social media is your organization’s most important tool to disseminate information to your stakeholders amidst a crisis. People who care most about you go to your website. They follow your Twitter feed. Many likely interact with you on your Facebook page. Because […]