From Bar Leader, a publication of the American Bar Association: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” Offering a window onto one aspect of that revolution, Bruce Hennes, president of the same crisis communications firm, said, “I don’t think there’s a reporter […]
By Bethan Moorcraft writing in Business Insurance Australia… A few years ago, if a company suffered a cyberattack, the message they would relay was often: “We’re experiencing technical difficulties,” or “We’re dealing with a cyber incident.” But in today’s technology-first society, with ransomware and other cyberattacks so prevalent, crisis communication strategies have changed. Ransomware is […]
From Tom Weidlich and Eric Rose writing for PR News… Actor Scarlett Johansson’s lawsuit against the Walt Disney Company is turning out to be a blockbuster. Yet, the company’s response is eliciting mostly thumbs-down reviews and providing an example of bad litigation communication. To its credit, Disney responded promptly and publicly. On the down side, […]
From our friends at PRCG/Haggerty… The Cleveland Indians professional baseball team, like similarly branded clubs, has been pressured for years to change its name, which many Native Americans view as racist. Last week, it unveiled a new moniker with a campaign aimed at anticipating blowback. It wasn’t just good PR, but good crisis communications. Baseball […]
By Brittany Wong, writing for HuffPost… The Celebrity Apology™ is having a moment, with famous person after famous person apologizing for stupid things they said online in years past. Just this year we’ve had journalist Alexi McCammond apologize (and resign from a Teen Vogue editor-in-chief position) for anti-Asian and homophobic tweets. We’ve had Chrissy Teigen apologize for cyberbullying and Billie […]
By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]
From C.J. Prince writing for Chief Executive… One thing is certain coming out of 2020: The global pandemic and recession will be followed by new challenges in the years to come—and if the past year-plus has taught boards anything, it’s that they have to find better ways to forecast those financial and non-financial risks and […]
By Bruce Hennes, Hennes Communications Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]
By Howard Fencl/Hennes Communications Who doesn’t love HBO Max? It’s where Wonder Woman and Aquaman hang out. You can catch Kate Winslet in “Mare of Easttown” or slog through “Harry Potter and the Sorcerer’s Stone” with your kids for the umpteenth time. So, what’s all the buzz about HBO’s new “Integration Test Email #1,” which […]
Nicole Kraft, professor of sports journalism at The Ohio State University, writing for The Conversation… LeBron James had enough. During the press conference after Game 1 of the 2018 NBA finals, James was questioned repeatedly by ESPN’s Mark Schwartz about the mental state of teammate J.R. Smith, whose final-seconds rebounding blunder contributed to a Cleveland Cavaliers overtime loss. […]