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Corporate Social and Political Engagement: An Introduction

From Alexandra Reed Lajoux, writing for Directors&Boards… Corporations have the right to free speech. Should they exercise that right? Should corporations take public stances on social issues? Should they make contributions to political action committees or political parties? Under what circumstances do such actions create issues for corporations and their boards? These questions are timely […]


7 Tips for Organizational Resilience All Year Round

From Mitch Mitchell, writing for Security Magazine… History has taught security teams that crisis situations can happen at any time and more frequently than anyone can anticipate. However, when a crisis does occur, organizations find themselves in a situation where survival is the main focus — the unprecedented disruption caused by the COVID-19 pandemic being […]


How Savvy Negotiators Read Body Language

From Carol Kinsey Goman, writing for CommPro… Because I’ve trained them to do so, I know that many negotiators have learned how to read body language and to use the resulting insights to their advantage. But I also know that other negotiators miss valuable opportunities simply because they don’t pay attention. They get so wrapped […]


Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

From Jay Fitzgerald, writing for the Harvard Business School… Days after the mass school shooting in Parkland, Florida, in 2018, a shaken Ed Stack, then the CEO and largest shareholder of Dick’s Sporting Goods, decided it was time for his 850-store chain to pull certain guns off its store shelves. The accused 19-year-old shooter in […]


Attention Ohio Mayors & City Managers

A Crisis Can Occur Anytime & Anywhere In the immediate aftermath of a major incident, such as a mass shooting at a mall, restaurant, school, or faith-based location, the police chief and other first responder agencies will likely be lead spokespersons.  But “major incidents” could turn into multi-day or multi-week events.  Some of those include […]


‘Off the Record’ – Think Long and Hard Before Using

By Bruce Hennes, Hennes Communications… A reporter wants to interview you, but you don’t want to be identified as the source of the information.  What do you do? The first thing to do is to ask yourself if the risk is worth it. Even if you follow everything we suggest below, what might the repercussions […]


You Don’t Always Have To Share A ‘Hot Take’ On Social Media

From Brittany Wong writing in HuffPost… It happens like clockwork: Something cataclysmic or unexpected occurs and we all rush online to read the hot takes. We’re talking big news events here ― “Mass Attentional Events,” as tech journalist Charlie Warzel calls them: That one weird night in October 2020 when Trump tested positive for COVID. Or Russia invading Ukraine last […]


The Reputational Risks Of Doing Business In Russia

From Maja Pawinska Sims writing for PRovokeMedia… Over the past two weeks, we have seen an unprecedented brand exodus from Russia. International brands that have been present in the country for many years have made the decision to pull out of their operations, as a direct consequence of president Putin’s own decision to invade Ukraine. […]


How Associations Should Review Event Policies in Light of the Oscars Slap

From Rasheeda Childress writing in Associations Now… Actor Will Smith slapping Chris Rock after the comedian made a joke about wife Jada Pinkett-Smith’s bald head—a result of alopecia, an autoimmune disorder—made headlines around the world. While most news outlets discussed the shock factor, event planners were reminded of the policies and procedures that need to be […]


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