By Bruce Hennes, Hennes Communications Some believe President Trump and his closest advisers committed illegal acts by conspiring with Russian officials on a wide variety of political and financial activities. Some believe President Trump and his closest advisers indeed had contacts with Russian officials, but that those contacts were benign or perhaps even stupid, but […]
Thanks to our friend and colleague, Linda Bluso, Founder & CEO of the Adaptive Knowledge Institute®, for the lead to this article from the Harvard Business Review: Having your employer get caught in a public scandal is an agonizing professional experience. Even if your company comes out okay financially, it’s likely to have a tarnished reputation. How do […]
NOTE: We are very much aware of the fact that many mayors, city managers and city safety directors are not prepared to handle disasters, more often than not depending on their police and fire chiefs to “handle things.” As you’ll see in the article below, mayors, city managers and safety directors have distinct duties that […]
If you’ve ever attended any of our training seminars, you know we often talk about how reporters are often storytellers, often using familiar tropes and archetypes, accompanied by all their embedded values. On that subject, here’s writer Jeff Jarvis, writing for BuzzMachine on this topic: In journalism, we think our job is to “get the […]
From a colleague of ours, Michael Maslansky: A crisis hits and the internal kabuki dance begins. The CEO. The lawyers. The communicators. And as if scripted in advance, the drama frequently plays out in a predictable way. The CEO wants to fight back against the unfair criticism. The lawyer, preparing for coming litigation, doesn’t want […]
The Ohio School Boards Association (OSBA) has entered into a strategic partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the state of Ohio facing sudden challenges to their organizations’ reputations and operations. With this partnership, OSBA member school leaders have access 365 days a year to expert […]
[by Howard Fencl, Hennes Communications] The breathless buzz about the coming global deployment of 5G wireless technology keeps building to a crescendo. 5G will launch the Internet of Things (IoT) to the next level, empowering massive real-time data sharing between connected devices (health sensors, traffic sensors, weather sensors, your car, your HVAC and lighting systems, […]
[by Howard Fencl, Hennes Communications] There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
By Nora Jacobs, Hennes Communications If you’ve been to a food establishment recently and received a paper straw in lieu of the ubiquitous plastic device, you are witnessing the mature stage of an issue lifecycle — in this case, an issue that has been evolving for more than 30 years. Clients often ask us […]
We often tell clients that it’s not just what you say, but how you say it. And first impressions do count. Here’s what Scott Mautz, writing for Inc., had to say on the subject. Impressions make quite an impression on us as we’re so eager to manage them. I’ve written about how to overcome a bad […]