From our esteemed colleague, attorney David Wolowitz: What makes an independent school succeed or fail when crisis strikes? More often than not, the difference hinges on whether the administration and board work collaboratively. The greater the crisis, the greater the stressors on the relationship between the two. Advance planning is critical. A crisis is no […]
By Nora Jacobs, Hennes Communications Those who know me know that I’m a travel junkie. Time and budget prevent me from taking all the trips I’d like to take, so I do a fair amount of armchair travel. That includes skimming the daily email feed I get from Conde Nast Traveler – a publication I’ve […]
Thomas Cook was a British travel group company. On September 23, 2019, Thomas Cook went into compulsory liquidation. Around 21,000 worldwide employees were left without jobs and 600,000 customers were left abroad, triggering the United Kingdom’s largest peacetime repatriation. Thomas Cook’s corporate collapse last month left authorities with an enormous problem. More than 150,000 holidaymakers […]
From James Darcy, writing in Deadspin: The motivation for using video review in sports is obvious: to get more calls right. This seems like an easy enough mission to fulfill, but anyone who has spent even a little time watching sports on TV can attest to the fact that the application of video review is […]
By Todd Aberman, writing for PublicRelay A company can build up a great brand reputation one day, only to have an unforeseen PR crisis tarnish its brand the next day. Effective crisis management can not only mitigate the negative impact that such an event causes, but also has the potential to build up a company’s brand reputation […]
By Nora Jacobs, Hennes Communications On September 5, the U.S. Department of Education announced it was fining Michigan State University $4.5 million for “a systemic failure to protect students from sexual abuse.” The fine is the latest fallout from the Larry Nassar scandal, which has embroiled MSU in lawsuits, a succession of high-profile firings, resignations […]
While the article below is aimed at personal and home preparedness, is your organization or business prepared for a disaster? According to the American Red Cross, 20% of businesses impacted by a major disaster end up going out of business not because they didn’t have enough insurance but because they didn’t have a disaster plan. […]
By Jim McKay, writing for Emergency Management: How the Medical University of South Carolina, a 700-bed medical center with six colleges, honed its crisis communications strategy and methodology and was able to continue operations during Hurricane Florence last September. As Hurricane Florence whipped through the Carolinas creating havoc last September, the Medical University of South […]
From Stephanie York, JD and VP of Hennes Communications: From Wikipedia: Public relations (PR) is the practice of deliberately managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public. Public relations may include an organization or individual gaining exposure to their […]
From Victoria Cross, writing for ContinuityCentral.com: Fight, flight, freeze… or film? Evolutionary science tells us that when faced with a potentially dangerous situation, our sympathetic nervous system is activated and a primitive ‘fight, flight or freeze’ response kicks in. Our body is subsequently flooded with adrenaline and we are poised to make an unconscious decision […]