By Gina Rubel, writing for Attorney at Work… I’ve been thinking about what it means to lead a company through crises and how each crisis affects law firm leaders. A few years ago, I believed I had handled just about every type of crisis conceivable. How wrong I was. In recent years, we have dealt […]
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From Daniel Levin, writing in The Forward… Today marks the 20th anniversary of the death of Daniel Pearl, the American journalist who was kidnapped and then brutally murdered by terrorists in Pakistan on Feb. 1, 2002. Danny’s death affected me deeply — his abduction on the way to an arranged interview at a Karachi restaurant, […]
Maria Feeley, chief legal officer for Washington and Lee University, has seen her share of crises, at Washington & Lee as well as Rosemont College, the University of Hartford and Florida A&M, where she’s worked or served on boards. Think about whether you’d like to be faced with any of these: A social media firestorm […]
Thom Fladung, Hennes Communications Spotify, the streaming service that provides music and podcasts to hundreds of millions of users, has lately been providing a different service: A guide to mishandling a reputational crisis. For almost a month now, Spotify has lurched from one thorny situation to another centered on the popular “Joe Rogan Experience” podcast, […]
By Richard Tofel, writing in NiemanLab… Sometime early next month, I will formally retire from the practice of law after 26 years at the bar, including more than 21 years as a full- or part-time newsroom attorney.1 As I do this, I want to take stock of a few of the more important things I think […]
By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information. That’s also when damaging misinformation and […]
From Adrian J. Rivera, writing for The New York Times… Every so often, something so awful and senseless happens that it’s hard to fully absorb it. An apartment building collapses as residents sleep within. A movie star’s prop gun fires a real bullet on a film set, killing a young mother. A concert crowd morphs […]
By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A: Quick – What’s the single highest priority for a superintendent, head or board president? It’s not education. It’s safety. And just one part of that safety net is making […]
By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]