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Understanding and Managing Your Next Crisis: A Communications Playbook for Law Enforcement

By Thom Fladung, Managing Partner, Hennes Communications, and Terry R. Derden, Chief Legal Advisor, Ada County Sheriff’s Office, Idaho One of the worst phone calls for any sheriff or chief is learning they have an officer down or that an officer took someone’s life. Most law enforcement executives have a solid plan for the immediate […]


You Won’t Make It If You Fake It

By Bill George for Harvard Business School – The cover of last January’s Harvard Business Review featured the subhead, “When it’s OK to fake it till you make it.” “Faking it” is the antithesis of authentic leadership. Following this advice is the most likely path to failure as a leader. You cannot act like a leader […]


The Important Roles War Rooms Play Before And During A Business Crisis

By Edward Segal for Forbes – News that England’s National Health Service said that it will establish war rooms to help prepare for and respond to the impact of the coming winter underscores the important role the command centers can play in managing crises. “These centers will be expected to manage demand and capacity across the entire country by […]


Handling Demanding Stakeholders: Create Societal Value

By Seth Arenstein for PRNEWS Give props to Page (Arthur W. Page Society) for its just-released report “Stakeholder Capitalism and ESG: A Guide for Communication Leaders.” It’s transparent. “This is meant to be a study guide, not a white paper,” the 58-page vehicle begins. Just in time for Roe v. Wade and a slew of other socio-political issues […]


BBC Prepares Secret Scripts for Possible Use in Winter Blackouts

By Severin Carrell and Jim Waterson for The Guardian The BBC has prepared secret scripts that could be read on air if energy shortages cause blackouts or the loss of gas supplies this winter. The scripts, seen by the Guardian, set out how the corporation would reassure the public in the event that a “major loss of […]


How to Repair a Broken CEO-Board Chair Relationship

By Mark Athitakis for Associations Now When it comes to the relationship between an association CEO and the board chair, trust is critical. But what do you do when that trust is lacking? Dr. M. Louise Walters, founder and CEO of the consultancy the Leadership Center, recently completed her PhD thesis research on CEO-board chair relations […]


James Corden and the Dangers of Likability

From Jason Zinoman at The New York Times   No one knows what an egg yolk omelet is, but we all know that TV hosts should be relatable. Or should they? That didn’t do Ellen DeGeneres any favors. Not since Humpty Dumpty has an egg made such a mess. Last night, one week and countless […]


Prebunking is Effective at Fighting Misinfo, Study Finds

By Seth Smalley for Poynter A study that dropped last week strongly suggests “prebunking” is an effective way to counter the propaganda techniques at the center of mis- and disinformation. Prebunk is a frequently used term used in the fact-checking space. It’s derived from debunk and means to preemptively refute expected false narratives, misinformation or manipulation techniques. […]


5 Media Literacy Tips to Avoid Election Misinformation

By Alex Perez and Alex Mahadevan for Poynter Carl Azuz isn’t dead. That’s a fact. Despite some tweets about the beloved former CNN 10 host’s mortal status, Azuz is alive and focused on fighting misinformation ahead of the midterm elections. With the midterm elections looming, Azuz and TikTok influencer Hasley Pitman are kicking off their MediaWise ambassadorships to […]


Surviving a Professional Faux Pas

From the RIPS Law Librarian Blog Years ago, at an on-campus interview, questioning librarians asked me if I realized there was a typo in my resume.  Decades before spell check and Grammarly, it was easy and common to see typos of various sorts in all types of documents.  My mistake of only one letter created […]


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