CRISIS MANAGEMENT FIRM LAUNCHING SATELLITE OFFICE IN AKRON CLEVELAND – Stephanie York, a communications professional with extensive experience and deep ties in the Akron area, is joining Hennes Communications as vice president. The firm, which specializes in crisis management and communications, is expanding its team and opening an office in Akron. York brings to that […]
From PRNews Online: “The Founder,” set to open in the U.S. on Aug. 5, is the latest in a string of movies to examine an American corporate institution and the visionary figure behind it. Mark Zuckerberg and Steve Jobs were given the Hollywood treatment (twice for the latter); now it’s Ray Kroc’s turn, the man […]
From GaggleAmp: Every company of any size inevitably encounters a crisis situation at some point. Today, with numerous social media platforms, a crisis can quickly become very public and spread far and wide – well beyond your local city or even state. But, the same social media platforms that can help spread a negative story […]
According to the UK-based Business Continuity Institute, the top 5 mistakes that businesses and governments make when preparing to respond to, mitigate and move forward from disaster: 1. Failing to define worst-case scenario. 2. Failing to to fully understand the risks associated with its operation, and then failing to take the necessary steps to mitigate those risks. 3. Neglecting […]
By Thom Fladung Hennes Communications Plenty of people have talked about what’s wrong with journalism over the last decade. Shrinking newsrooms. More mistakes as fewer people do more work under more time pressure. Too much bias. Plummeting public confidence in the media. Some of the criticism is valid. Some is a tried-and-true tradition. (Check out […]
Laura Reiley’s first investigation was a small one. But it proved to be a nibble into something much bigger, a story the Tampa Bay Times’ food critic took on this week. Four years ago, over dinner at Tampa’s famous Bern’s Steak House, Reiley listened as the waiter expounded on specials that came from the restaurant’s […]
It’s no secret that journalists get exasperated with PR pros who pitch wholly inappropriate stories to them. Even those PR pros who are experts at researching a particular journalist’s beat and outlet and successfully land an interview for their company’s lead spokesperson—say, a CEO—can aggravate time-strapped journalists if that spokesperson is ill-prepared or has a […]
People size you up in seconds, but what exactly are they evaluating? Harvard Business School professor Amy Cuddy has been studying first impressions alongside fellow psychologists Susan Fiske and Peter Glick for more than 15 years, and has discovered patterns in these interactions. In her new book, “Presence,” Cuddy says that people quickly answer two questions when they first […]
From our colleague, Caitlin Rourk: The 2016 presidential election has been nothing short of a spectacle, turning traditional political conventions (no pun intended) squarely on their head. And just as this election has forced the political establishment to alter its strategies, business organizations must reevaluate how to approach the unpredictable and unforgiving crises they face […]
[by Howard Fencl, Hennes Communications] The University of California, Davis Chancellor Linda P.B. Katehi is on administrative leave for spending university cash to push negative news down in search engine results, among other allegations. She authorized spending $175,000 with a search engine suppression (SES) firm in an effort to move five-year-old headlines about campus police […]