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On the Ground in Cleveland During the Republican Convention

In a video produced by the Ohio Department of Public Safety, here’s what Cleveland looked like from ground level during the recent Republican National Convention.  As the Washington Post said: They told us there’d be riots. Instead, we got a street party. You can see that video here. NOTE:  The part about the convention starts at […]


How to Project Power

From The New York Times Magazine: ‘‘Keep your limbs away from your body,’’ says Deborah H Gruenfeld, a social psychologist who teaches at Stanford University. Some research shows that people posed in expansive postures feel more powerful, exhibit higher testosterone levels and have lower levels of the stress hormone cortisol — all characteristics of high-ranking […]


As Profanity-Laced Video Leaks, Outlets Grapple with Trump’s Language

From Poynter: Open microphones have often left politicians and other powerful people red-faced and apologetic. But The Washington Post’s decision Friday to publish a video of Donald Trump explaining how he kissed and groped women pushed some newsrooms to dance around the graphic language while others took it public unedited. Because Trump’s attitude toward women […]


The Benefits of Executive Communications Coaching

[by Howard Fencl, Hennes Communications] As part of your organization’s leadership team, you’re a walking, talking standard bearer of your brand and your reputation. What you communicate can dramatically impact your organization’s reputation. But HOW you communicate is crucial. Ineffectual, weak presentations are one of the quickest ways to damage your brand’s reputation. If your […]


I Muted Donald Trump & Hillary Clinton During the Debate. I Still Knew the Score.

We’ve told people for years that HOW you say something is more important than the exact words you use. Last week, the New York Times watched the first presidential debate with the sound off.  The idea was simple: to test the theory that what presidential candidates say during debates is less important than what they look like […]


Trick or Treat! Outrage Masquerades as Principles in Crisis Management

Why are organizations punished in the Court of Public Opinion for violating ethical principles when they have not broken any law? Dr. Peter Sandman, a preeminent risk communications expert, says when an issue sparks outrage (and we see plenty of organizations pilloried in social media by outraged trolls every day), society becomes desperate to blame […]


Crisis Management: Faced With Trump’s Relentless Attacks, Ford (Finally) Has A Better Idea

By Thom Fladung Hennes Communications During Monday night’s presidential debate, Donald Trump once again made Ford Motor Co. the poster child for corporate flight from America. “So Ford is leaving,” Trump said. “You see that, their small car division leaving. Thousands of jobs leaving Michigan, leaving Ohio. They’re all leaving. And we can’t allow it […]


Hypervigilance and the Digital Age

Keywords: Cyberterrorism; Hypervigilance; PTSD; Abstract: This paper discusses the development of a hypervigilant culture within the U.S., with attention-grabbing low-frequency incidents overshadowing the far deadlier but less sensational every day risks. While we now live in a modern world where people are living longer, free-er, and richer than ever before, more of us have become […]


Responding to Reports of Sexual Abuse of Students, Past and Present – The Convergence of Attitudes and Expectations

From our friend and colleague, David Wolowitz… Recently, the responses of independent schools to reports of past abuse of students by faculty have received intense scrutiny by the news media, social media, survivors, victim’s lawyers and alumni. Why is this happening now? I believe we are in a period of cultural change in which there […]


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