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Why Should a Local School District or Independent/Parochial School Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a superintendent, head or board president?  It’s not education.  It’s safety.  And just one part of that safety net is making […]


Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]


Inside Critical Race Theory: Shedding Light on a Hot Topic

The “debate” over critical race theory – really, more often a shouting match – shows no sign of ending soon. As the New York Times noted in this thorough primer, the decades-old theory based on extensive scholarship continues making “national and international headlines and is a target for talking heads. Culture wars over critical race theory have turned school […]


Tough Calls: Is Your Loyalty to the Person, Office or Organization?

Editor’s Note:  This piece originally ran in the February 2018 of our Crisis Management Today newsletter.  We thought it worthwhile to run again. A frequent concern at Hennes Communications before and during the work we do for clients is to make certain we understand who our client actually is.  In most situations, it’s an institution, […]


Police Response to Astroworld Tragedy Shows Importance of Timing, Risk Management

John Guilfoil writes… The Astroworld Tragedy is gut-wrenching. Media reporting about it, especially a New York Times story today, reminds us how important professional journalism is to finding the truth behind a major incident. In the story, a source tells the Times that Houston Police Chief Troy Finner shared concerns about crowd control directly with performer Travis […]


The Not-So-Jolly Aaron Rodgers Controversy’s PR Lessons

Art Solomon writes… Aaron Rodgers arguably is the best quarterback in the National Football League, but also he is one of many athletes who should attend a PR 101 class. A basic PR rule that Rodgers broke is never to lie or mislead the media. The Green Bay Packers’ star denies he did. Yet, his […]


Communicating Effectively With The Public About Terrorism In Crowded Places

From the Centre for Research and Evidence on Security Threats… Effective public communication can help prevent attacks on crowded places by encouraging reporting. It can also reduce the impact of attacks that it was not possible to prevent by informing the public about how to protect themselves. Despite this, there has historically been limited research […]


Threats Rarely Work: A PR Lesson from HBO’s ‘Succession’

David Ball, writing for PR News, hits it on the head… With the return of HBO’s “Succession” next month, I remember at least one teachable communication moment from the second season.  In episode six, a magazine writer approaches the leaders of fictitious Waystar Royco with a story of sexual harassment and abuse within the company. The story […]


Your Company Must Think and Act Like a Newsroom. Your Reputation Depends on it.

by Howard Fencl, Hennes Communications When we help clients break news – good or bad – we often talk about one of the few redeeming factors of social media: Your company’s ability to leverage its social platforms to get its message around the media filter and push audiences to factual, contextual information on your organization’s […]


A Journey in Organizational Resilience: Crisis Management

From George Platsis, writing in Security Intelligence… So far in this organizational resilience journey, we have focused mainly on the planning phase, or, as some call it, ‘left of the boom’. For a moment, let’s look at a ‘right of the boom’ (post-incident) theme: crisis management (CM), an important component of your cyber resilience planning. A good CM […]


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