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Lessons From a School on Handling Social Media Crises

by Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school.  For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school […]


Communicating Through a Corporate Restructuring

By Denton’s… Just before Thanksgiving last year, the owner of a furniture company in Ohio texted and emailed all of his almost 3,000 employees during the night, informing them that their services were no longer required and the company was going bankrupt. He then flew to Paris for a holiday. No one knew where he […]


Communication During Crisis: Tech CEO Manages Silicon Valley Bank Collapse

By Adam Zaki for CFO Executives are on high alert — especially CFOs — after an unforgettable week in the banking world. In the aftermath of the failures of Silicon Valley Bank (SVB) and Signature Bank, and with more banks being put on notice, much of the attention has been on depositors, investors, shareholders. However, the employees of […]


Should You Worry About the Next Crisis?

By Bruce Hennes, Hennes Communications The past few years have been challenging for businesses around the world. From the COVID-19 pandemic to natural disasters and cyber-attacks, companies have faced a range of crises that have threatened their operations and reputations. A recent report by Capterra suggests that more than half of US businesses should be […]


The Bottomless News Hole and You

By Howard Fencl, Hennes Communications It’s everywhere. You check your Twitter feed. Read a news website or the daily paper. Turn on Nightly News or NPR. It’s an unrelenting and punishing tidal wave of political news pounding us over and over again. The slightest new wrinkle in a political drama, the smallest blip on Wall […]


Will Legal Sports Betting Be The Next Communications Challenge for Businesses? Bet On It

By Thom Fladung, Hennes Communications On January 1, sports gambling became legal in Ohio. The ringing of virtual cash registers has been deafening. Ohio led the nation on opening weekend, with 11.3 million online sports wagering transactions – 2 million more than New York, the nation’s top market, according to Bet Ohio. Axios Columbus, citing […]


Oscar Ceremony Team on High Alert With a Crisis Communications Plan for This Sunday’s Broadcast

By Bruce Hennes, Hennes Communications The Academy Awards ceremony is one of the most high-profile events in the entertainment industry, drawing millions of viewers from around the world. With a large audience and so many moving parts, it’s no surprise that the Academy of Motion Picture Arts and Sciences has created a “crisis team” to […]


How Companies Can Find Their Authentic Voice Amid Crisis

By Kristi Knight for Ragan A few short years ago, sending a corporate communication to our employees about personal and political issues such as women’s reproductive rights, gun control, police violence, or other culturally and emotionally charged topics felt taboo. Now, it’s not only normal — it’s expected. The workforce is changing. It’s younger and […]


U.S. Secret Service National Threat Assessment Center Issues Report

By Bruce Hennes, Hennes Communications CAUTION:  This information is issued on a need to know basis.  We hope you agree that you indeed need to know. Situational awareness refers to the ability to perceive, comprehend, and anticipate critical situations in real-time, allowing individuals to make informed decisions and take appropriate actions. Situational awareness is crucial […]


PR Crisis Response is Much More Than Trusting Yourself, But It Begins There

By Seth Arenstein for PRNEWS Editor’s Note: One of the memorable lines in the new “Top Gun: Maverick” film is a variation on Nike’s “Just Do It.” In the film, pilots are reminded their training is excellent, rely on it, trust yourself. “Don’t think, just do,” Tom Cruise’s character tells pilots as a confidence boost. Similarly, Bridget […]


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