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They Know How to Prevent Megafires. Why Won’t Anybody Listen?

By Elizabeth Weil, writing for ProPublica… What a week. Rough for all Californians. Exhausting for the firefighters on the front lines. Heart-shattering for those who lost homes and loved ones. But a special “Truman Show” kind of hell for the cadre of men and women who’ve not just watched California burn, fire ax in hand, […]


Are Fans Ready for Some NFL Football?

Nicole Schuman, writing in PR News… Major League Soccer relaunched. Then golf. Major League Baseball. NASCAR. The NBA. The WNBA. The National Hockey League. It’s the National Football League’s time to shine. Excitement for the unique 2020 season began in April, when most people were locked down at home due to the quick spread of […]


How Police Departments are Applying the Principles of Crisis Communications in the Age of Citizen Journalism

By Nora Jacobs, Hennes Communications As protests rage across the country in the wake of police shootings, police departments are learning that shaping the public’s perception of any given event requires an increasingly sophisticated communications response.  Gone are the days when a department’s public information officer would brief the media and then retreat from view […]


Who’s Zoomin’ Who? Zoom Body Language Hacks

by Howard Fencl, Hennes Communications The more we get used to Zoom, Webex, Microsoft Teams and other live video teleconferencing platforms, the more danger that we get a little too relaxed. I’ve seen Zoomers drone on and on, delivering their presentations in a disinterested monotone. I’ve seen “listening” participants slouching, checking email and who-knows-what-else on […]


Crisis Communications in Sports

Crisis Communications in Sports breaks down the latest news and crises in sports communications. Sports marketing veteran Jim Rocco and crisis communications strategist Isaac Benjamin offer their insight on dealing with sensitive situations and how to rectify problematic actions; whether it is dealing with the media, tone-deaf public statements, or complicated internal affairs. Episodes feature […]


Public Health’s Share of the Blame: US COVID-19 Risk Communication Failures

The World Health Organization defines risk communications the exchange of real-time information, advice and opinions between experts and people facing threats to their health, economic or social well-being. The ultimate purpose of risk communication is to enable people at risk to take informed decisions to protect themselves and their loved ones. Risk communication uses many […]


Covid in the Classroom? Some Schools Are Keeping It Quiet

From Dan Levin, writing in The New York Times… On the first day of school in Camden County, Ga., local Facebook groups were already buzzing with rumors that a teacher had tested positive for the coronavirus. The next day, a warning went out to school administrators: Keep teachers quiet. “Staff who test positive are not […]


What if Facebook Is the Real ‘Silent Majority’?

From Kevin Roose, writing in The New York Times: Listen, liberals. If you don’t think Donald Trump can get re-elected in November, you need to spend more time on Facebook. Since the 2016 election, I’ve been obsessively tracking how partisan political content is performing on Facebook, the world’s largest and arguably most influential media platform. […]


Are the Biggest Threats to Your Organization’s Reputation Languishing in HR’s Bottom Drawer?

By Nora Jacobs, Hennes Communications As we have seen countless times during these COVID-stricken months, employees are working on a short fuse.  Isolation, stress and a galvanized political landscape have combined to create an environment where casual comments on social media explode into wars of words, workplace rules spawn walkouts, and long-simmering resentments about past […]


Social Media Platforms Fight Back Against Manipulative Foreign Actors

From the American University School of International Service Disinformation Research Team writing in Homeland Security Today: Although Americans expect to encounter disinformation via social media platforms in the run-up to the 2020 elections, many continue to consume news online primarily via social media. Foreign actors have used social media to increase discord in the United […]


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