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One More Crisis Communications Challenge For Educators: The 2020 Election

By Thom Fladung, Hennes Communications A few months into a school year unlike any other, administrators and teachers have been challenged to figure out: how to reopen safely; whether to have in-person classes, virtual classes or a hybrid; how to get students to and from school; whether and how to have sports and other extracurriculars […]


What is Executive Presence, and How Can You Strengthen It?

From our good friend, Marilyn Cavicchia, editor of Bar Leader, published by the American Bar Association Bar Services Division, comes this excellent article on executive presence, applicable to lawyers and non-lawyers: Executive presence—the way a person presents themselves and their ideas live or on video—“is much more important than it was 20 years ago,” according to […]


Wells Fargo and Ellen Make it a Week of Weak Apologies

From Seth Arenstein, writing for PR News: It’s shaping up to be a week of apologies. First, there was Ellen DeGeneres’ joke-infused apology for months of allegations that the “Be-Kind” lady’s show houses a toxic work environment. Moreover, talent and staff claim Ellen is unkind. In the opening monologue of her first show back from summer hiatus Monday […]


10 Ways to Spot Online Misinformation

From H. Colleen Sinclair,Associate Professor of Social Psychology, Mississippi State University, writing in The Conversation: Propagandists are already working to sow disinformation and social discord in the run-up to the November elections. Many of their efforts have focused on social media, where people’s limited attention spans push them to share items before even reading them – in part because […]


Dealing With a Crisis

The managing partner of Hennes Communications, Thom Fladung, was recently interviewed on the subject of crisis communications for Ari Lewis and his Mastering the Attention Economy video podcast. Tune-in here for a short, 20-minute master class on crisis management: https://www.youtube.com/watch?v=_7jTEG7cHaE


Mastering the Zoom Apology

By Bruce Hennes & Nora Jacobs, Hennes Communications A CEO, executive director, bar association president or other business executive has to apologize or speak about something very important. The stakes are high – and in this COVID-19 era, the apology is going to have to be done using Zoom or another virtual platform. Under any […]


Crisis Comms Lessons From a Tennis Tantrum

From our good friends at PRCG | Haggerty, written by Thom Weidlich… Novak Djokovic, the No. 1 ranked men’s singles tennis player, threw a hissy at the U.S. Open on Sunday and bashed a ball that hit a line judge in the throat. Djokovic was ejected from the tournament, was fined and suffered a blow […]


The Evolution of Terror: 6 Critical Threats 19 Years After 9/11

Bridget Johnson is the Managing Editor for Homeland Security Today. A veteran journalist whose news articles and analyses have run in dozens of news outlets across the globe, Bridget is a senior fellow specializing in terrorism analysis at the Haym Salomon Center.  She writes in Homeland Security Today… When the planes hit the Twin Towers, […]


National Preparedness Month

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September. The 2020 NPM theme is: “Disasters Don’t Wait. Make Your Plan Today.“ For more information:  www.ready.gov  Week 1: […]


The Two Political Conventions – It’s Not Just What You Heard, But What You Saw

We’ve said it over and over again to our clients and in this newsletter:  how you say something is almost always more important than the way you say it. Joe Navarro agrees.  He’s author of the international bestseller What Every BODY is Saying: An Ex-FBI Agent’s Guide to Speed-Reading People and The Dictionary of Body […]


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