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Colonial Pipeline Incident: What Happened and Why It Matters

From David London, Managing Director at The Chertoff Group, writing for Homeland Security Today… On Saturday, May 8, Colonial Pipeline confirmed that its information technology (IT) systems were compromised by a ransomware attack. As a precaution, Colonial temporarily halted operational technology (OT) functions across four of its mainlines that transport gasoline, diesel, and jet fuel, stretching from […]


To Navigate the Dangers of the Web, You Need Critical Thinking – But Also Critical Ignoring

Sam Wineburg, Professor of Education and History at Stanford University, writing for The Conversation… The web is a treacherous place. A website’s author may not be its author. References that confer legitimacy may have little to do with the claims they anchor. Signals of credibility like a dot-org domain can be the artful handiwork of a Washington, […]


Lawyers & Outrage Management – What Can Outrage Management Offer the Legal Process?

In the last issue of this newsletter, we brought to you Part #1 of an article written by Dr. Peter Sandman titled Lawyers and Outrage Management – Why Do Attorneys Usually Dislike Outrage Management?  You can read that article here.  We hope you agree that this article is still very much on-point and relevant, with lessons […]


Lessons From the Pandemic: Gearing Up for the 2021-22 School Year

By Thom Fladung, Hennes Communications The title says “schools,” but everything below is applicable to all businesses, organizations and professional service firms. Congratulations, School Leaders. You survived 2020-21 – a school year unlike any other, featuring the continuation of a public health pandemic, the most hyper-charged political atmosphere in memory and social justice issues that […]


Lawyers & Outrage Management – Why Do Attorneys Usually Dislike Outrage Management? 

Regular readers of this newsletter know that one of our favorite writers and consultants is Dr. Peter M. Sandman. Creator of the “Risk = Hazard + Outrage” formula for risk communication, Peter Sandman is one of the preeminent risk communication speakers and consultants in the United States today, and has also worked extensively in Europe, […]


Misinformation, Disinformation and Hoaxes: What’s the Difference?

From Michael J. O’Brien and Izzat Alsmadi, writing for The Conversation… Sorting through the vast amount of information created and shared online is challenging, even for the experts. Just talking about this ever-shifting landscape is confusing, with terms like “misinformation,” “disinformation” and “hoax” getting mixed up with buzzwords like “fake news.” Misinformation is perhaps the […]


Annual Threat Assessment of the U.S. Intelligence Community – Office of the Director of National Intelligence

Next to Warren Buffett’s annual letter to stockholders, one of the most eagerly anticipated document every year is the Threat Assessment of the U.S. Intelligence Community.  From Wikipedia: This report is delivered at a hearing of the US Senate Select Intelligence Committee that has occurred each year since 2006, until 2020. Each hearing includes at least one […]


As Disney is Criticized for ‘Wokeness,’ Some PR Pros Like New Direction

From Sophie Maerowitz, writing for PR News… A Las Vegas man has gone viral for criticizing Disney World’s socially conscious updates to employee guidelines and its signature theme rides. In an opinion column for the Orlando Sentinel titled “I love Disney World, but wokeness is ruining the experience,” Jonathan VanBoskerck expresses his frustration with the theme park. […]


The Slander Industry

From Aaron Krolik and Kashmir Hill writing for The New York Times… At first glance, the websites appear amateurish. They have names like BadGirlReports.date, BustedCheaters.com and WorstHomeWrecker.com. Photos are badly cropped. Grammar and spelling are afterthoughts. They are clunky and text-heavy, as if they’re intended to be read by machines, not humans. But do not […]


It’s War: The New Dilemma For Corporations And Social Issues

After you read the article by Richard Levick below, we hope you’ll also read two articles we wrote for the National Law Review on a companion subject: Political Action Committee & Personal Political Contributions Become the Next Reputational Challenge for Law Firms & Their Clients Political Action Committee & Personal Political Contributions Revisited – Only […]


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