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The Staff of Uvalde’s Local Paper Cover the Worst Day of Their Lives

From Rachel Monroe, writing for The New Yorker – The paper’s employees lost neighbors, acquaintances, and a daughter in a school shooting. Then they had to report the story. The news, as it initially came over the police scanner in staticky bursts of information, was confusing. A shooting, a car crash, a man with a […]


Chaotic Communication Adds to Pain of Texas School Shooting

From Christopher J. Tennyson, writing for Crisis Quotient Blog – In the Early Hours of a Crisis, Getting Things Right Trumps Fast Response We’re all still processing the horror of last week’s mass murder in Uvalde, Texas. Continuing confusion about just what happened at Robb Elementary School that day is adding to the pain being […]


Why Wall Street Can’t Escape the Culture Wars

By Paul J. Davies, writing for Bloomberg – Wall Street has always been involved in politics even if bank bosses sometimes want to pretend disinterest. In the past, they were able to stick mainly to battles about tax and regulation. Now, it is ever harder to avoid the U.S. culture wars. Citigroup Inc. Chief Executive […]


The Handmaid’s Tale

From our friend and colleague, Richard Levick at Levick.com… We are an over-polled society, a fact which subsequently influences politicians to prefer to follow rather than lead. Yet, how is it possible that up until U.S. Supreme Court Justice Samuel Alito’s draft in Dobbs v. Jackson Women’s Health Organization leaked, only 20% of Americans thought […]


5 Ways to Protect Your Company’s Reputation During a Crisis

By Jon Gilks, writing for CommsCo… Whether it’s a global pandemic or a local power outage, no business is completely immune from a crisis. The global banking and finance sectors are no different. Most recently, the impact of Russian sanctions and the Ukraine War have been a major cause for concern in the industry. For […]


When Should Corporations Take a Stand on High-Profile Social Issues?

By Tony Jaques, writing for Managing Outcomes… The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues. Denim company Levi Strauss was one of the first major companies to weigh in on this debate, […]


Jif Stuck in a Recall Jam Demonstrates a Teachable Moment

Introduction by Howard Fencl, Hennes Communications… It’s not even a guilty pleasure. I have unapologetically devoured ton upon ton of JIF peanut butter in my lifetime. And I’ll continue doing so. Not to denigrate Skippy or Peter Pan or the grocery store’s pricey boutique nut butter offerings, but I’ve been a Jif guy for a […]


The Roe Dilemma

From our friends at Delve… Amidst the uproar over the leaked U.S. Supreme Court draft opinion in Dobbs v. Jackson that could determine the fate of Roe v. Wade, companies face pressure from competing stakeholders to take a public stand. Whatever position they take—or even if they stay silent—is bound to alienate one or even […]


Leadership in Times of Crisis

From Chelsey Keith P. Ignacio, writing for Business World… The true test of leadership, as they say, is adversity. When everything goes according to plan, or when profits come and grow and employees feel content in the company, playing the role of a leader may seem to run smoothly. However, when a significant crisis happened […]


Opinion: The Tricky Politics of Anti-ESG Investing

Introduction by Thomas Fladung, Hennes Communications… In an era of unprecedented corporate involvement in sensitive, frequently controversial, social issues, a recent survey of American consumers provides some guidance. The takeaway is not that companies should avoid taking any positions on such issues but that they should choose their battles carefully and, crucially, pay more than […]


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