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The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis

It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]


Ohio Dept. of Homeland Security to Host a Public Safety Symposium August 2-4, 2022 at the Greater Columbus Convention Center

This conference runs concurrently with the 2022 Ohio School Safety Summit hosted by the Ohio School Safety Center. Sessions will include presentations and trainings related to trending public safety topics, best practices, success stories, trends and research. On Tuesday, August 2, Stephanie York from Hennes Communications will present Crisis Communications for Public Safety Officials at 11 […]


The Next Big Decisions On Roe Are Up To Employers – Here Are Five Steps To Consider

Introduction by Bruce Hennes, Hennes Communications The U.S. Supreme Court decision to overturn Roe v. Wade leaves states to decide whether to restrict or ban abortion. And it leaves employers who provide healthcare plans deciding what to do and say about an issue that has separated the nation for decades. An attorney described it this […]


Addressing Internal Communication After Roe v. Wade Ruling

By Nicole Schuman for PR News The days of employee communication remaining internal are long gone. You’ll be prepared “if you always assume emails will be forwarded externally, internal town halls will be recorded and shared and updated policy handbooks will be leaked,” says Aubrey Quinn, COO, Clyde Group. That said, this week’s internal communication […]


Corporations Decide on Proper Messaging After Roe v. Wade

By Andrew Byrd for PR News The U.S. Supreme Court overturned Roe v. Wade June 24, ending federal constitutional protections for abortions. That decision, which caused immediate public protest, leaves abortion rights decisions to the states. As of today (June 27), nine states have outright abortion bans, including Alabama, Arkansas, Kentucky, Louisiana, Missouri, Oklahoma, South […]


Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

By Jay Fitzgerald for Harvard Business School Working Knowledge After the 2018 school shooting in Parkland, Florida, Dick’s Sporting Goods’ CEO declared: “I don’t want to be part of the story anymore.” Two new case studies by George Riedel go inside the retailer’s decision to remove certain firearms from stores and restrict gun sales. Days […]


Use Peacetime Wisely: Plan Now For What To Say And Do In A Crisis

By Bruce Hennes, Hennes Communications Public officials, CEOs, executive directors and members of for-profit and non-profit boards have a responsibility to their stakeholders to plan for situations that will imperil life, limb and the ability of their organizations to fulfill their missions. In the immediate aftermath of a major incident, such as a mass shooting […]


Why Empathy is Critical When Disaster Strikes

By Tony Jaques, for Managing Outcomes – When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to hospital – some with serious injuries – you might expect the company to express shock and sympathy. But apparently not. According to media reports, the only statement […]


Surviving Social Media

By Thomas Fladung, Hennes Communications The public school policy manual included this under the “Social Media Use” heading: “An employee’s personal or private use of social media may have unintended consequences.” You think? Consider a few “unintended consequences” of recent vintage involving public school representatives. A Texas high school English teacher was fired in 2019 […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat.   […]


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