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It’s 2022: Do You Know Where Your Audience Is?

By Howard Fencl, Hennes Communications Quick! A controversial issue is about to blow up your company’s reputation. There’s heated chatter among Twitter trolls. Reporters are poking around in your email box and voicemail. There’s trash talk building in conversations among your customers, vendors and suppliers out in the real world. How should you respond? Issue […]


Disinformation Via Text Message is a Problem With Few Answers

By Kevin Collier for NBC News The biggest election disinformation event of the 2022 midterm primaries was not an elaborate Russian troll scheme that played out on Twitter or Facebook. It was some text messages. The night before Kansans were set to vote on a historic statewide referendum last month, voters saw a lie about how […]


Lesson From Last Year’s False Missile Alert in Hawaii: Social Media is Crucial in Emergency Communication

By Tina Reed for Fierce Healthcare A study from the Centers for Disease Control and Prevention found that social media could have been better harnessed to provide timely and effective communication to the public before and after the accidental alert was sent out. The researchers said the incident showed the importance of improving messaging during emergency risk communications to address the […]


What Not to Do When You Make a Mistake

By Amy McClurg for Thompson Hine Maybe you were lucky and opposing counsel was able to delete the inadvertent email you sent her before she read what would have inevitably blown your whole case. But what about for those lawyers who were not so fortunate? Did you commit malpractice? Do you anticipate hearing from disciplinary […]


Language: The Importance of Precision & Avoidance of Traps

Precision can be described as the quality, condition or fact of being exact and accurate.  Precision is essential, precision is intricate, and precision is beautiful; more than anything else, precision is necessary.                                               […]


The Evolution of Crisis Communications in Banking

By Kamyar Naficy, Founder and Principal, KNECTCOMMS, for International Banker   Banks are more vulnerable than ever to a wide range of potential crises. These crises are often exacerbated by 24/7 news cycles, volatile social media and unprecedented social, economic and geopolitical disruption. Against this backdrop, banks must shore up their crisis communications efforts if […]


Free Webinar – Getting to the Truth: How to Detect Fake News

Speaker:  Thom Fladung, Managing Partner, Hennes Communications Thursday, October 13th, 2022 | 12:00 – 1:00 PM Eastern Daylight Time (GMT-4) Fake news is not new news. Masters of the art include Benjamin Franklin. But in the digital media era, when information – true and false – travels in seconds, fake news has become a prevalent […]


K-12 New Technologies = New Risks

From our esteemed colleague and friend, attorney David Wolowitz… Just as technology has transformed classroom learning and independent school operations, so too has it opened up areas of risk. Given that schools’ reliance on technology will continue to grow, it’s important that school leaders review their processes to ensure they mitigate risk in these key […]


Can You Inoculate People Against Misinformation Before They Even See it? This Study Says Yes

By Jon Roozenbeek, Sander van der Linden and Stephan Lewandowsky for Nieman Lab   From the COVID-19 pandemic to the war in Ukraine, misinformation is rife worldwide. Many tools have been designed to help people spot misinformation. The problem with most of them is how hard they are to deliver at scale. But we may […]


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