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Crisis-Response Statements Are Never Like Garanimals

By Hinda Mitchell for PR News Founded in 1972, Garanimals is a clothing line for children. At its outset, Garanimals offered a mix-and-match way of combining kids’ shirts and pants just by matching the tags. Garanimals came to mind after spotting a recent essay that contained recommendations for crafting a PR crisis response statement. It […]


5 Pitfalls of Restaurant Review Management

By Avi Goren, Co-Founder & CEO, Marqii, for CommPro In 2021, 94% of consumers surveyed by ReviewTrackers said that a bad review convinced them to avoid a business. Not only that, but according to Search Engine Land report, companies with more reviews generate 54% greater revenue. Reviews can make or break a company. In the modern digital age, […]


Do You Sound Like a Leader?

By Carol Kinsey Goman, Ph.D., for CommPro In 2002, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had been previously brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. But here’s the […]


Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting and the Lawdragon Hall of Fame

Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the 2022 Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. Hennes Communications, founded in 1989 and located in Cleveland, Ohio, is one of the […]


Crisis Communications Strategies for an Always-On Media Environment

By Bruce Hennes, Hennes Communications If you’re a regular reader of this newsletter, you know we’re constantly encouraging you to have a crisis management/crisis communications plan in-place before something happens. We are also constantly reminding you understand that you only have minutes to respond to a crisis situation; to train and test your team; to […]


The Crisis After the Crisis: What You Can Expect After an Active Shooter Incident

By William Flynn for Industry Dive While the article cited below was written for the grocery industry, it’s good advice for any company or organization.  The writer, William Flynn,  is a former principal deputy assistant secretary of the Department of Homeland Security’s Office of Infrastructure Protection and former assistant commissioner of the New York City […]


The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis

It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]


Ohio Dept. of Homeland Security to Host a Public Safety Symposium August 2-4, 2022 at the Greater Columbus Convention Center

This conference runs concurrently with the 2022 Ohio School Safety Summit hosted by the Ohio School Safety Center. Sessions will include presentations and trainings related to trending public safety topics, best practices, success stories, trends and research. On Tuesday, August 2, Stephanie York from Hennes Communications will present Crisis Communications for Public Safety Officials at 11 […]


The Next Big Decisions On Roe Are Up To Employers – Here Are Five Steps To Consider

Introduction by Bruce Hennes, Hennes Communications The U.S. Supreme Court decision to overturn Roe v. Wade leaves states to decide whether to restrict or ban abortion. And it leaves employers who provide healthcare plans deciding what to do and say about an issue that has separated the nation for decades. An attorney described it this […]


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