Introduction by Nora Jacobs, Hennes Communications Over the years, we’ve helped a number of organizations announce management transitions involving their CEO – a change that, even when well-planned – requires carefully crafted communications in order to minimize distractions, concerns and disengagement among stakeholders. Most often, we work closely with the board chair and board leadership […]
By Steven Lee Myers for The New York Times It is well known that social media amplifies misinformation and other harmful content. The Integrity Institute, an advocacy group, is now trying to measure exactly how much — and on Thursday it began publishing results that it plans to update each week through the midterm elections […]
Trust is key for combatting a pandemic or other public health emergency. Trust is predictive of how people are going to take in information and act on that information. Trust is incredibly difficult to earn but so easy to lose. Here, you’ll find a list of guiding principles for crisis communication. Photo […]
By Jonah Bryson for PRNews The 24-hour news cycle drowns countless stories that deserve attention. Stories cannot land press coverage without a tasty soundbite, as Dr. Neil deGrasse Tyson describes them. Hence it is paramount to design, deliver and circulate soundbites strategically. Here are two that have stood the test of time: “The only thing we have to […]
Here’s a list of ten things this writer has observed women lawyers don’t know or do as in-house counsel that their male counterparts seem to do quite well. It is her belief that, over time, this has resulted in a widening of the gap between them, and, if women in-house counsel focus on these ten […]
Editor’s Note: As we often do, here’s another article ostensibly aimed at attorneys, but 100% relevant to anyone who might have to deliver bad news. By Sterling Miller Most days being an in-house lawyer is a pretty good gig. It has certainly gotten more demanding over the last ten years or so, but there have […]
By Nicole Schuman for PRNews It takes a pretty big event to close a national institution like Waffle House. Especially when it has its own disaster meter. Coined the “Waffle House Index,” it is not an official metric, yet government agencies such as FEMA use it. Unfortunately, Hurricane Ian challenged the index this week, causing […]
By Howard Fencl, Hennes Communications Quick! A controversial issue is about to blow up your company’s reputation. There’s heated chatter among Twitter trolls. Reporters are poking around in your email box and voicemail. There’s trash talk building in conversations among your customers, vendors and suppliers out in the real world. How should you respond? Issue […]
By Howard Fencl, Hennes Communications Grab readers with your first sentence, and be brief about it! (hey – did you just check your phone?) No more than SIX WORDS in every sentence (that was eight, sorry!) People just don’t have the attention span that… (did you just send a text?) I’m all about punching up […]
By Kevin Collier for NBC News The biggest election disinformation event of the 2022 midterm primaries was not an elaborate Russian troll scheme that played out on Twitter or Facebook. It was some text messages. The night before Kansans were set to vote on a historic statewide referendum last month, voters saw a lie about how […]