By Tony Jaques, for Managing Outcomes – When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to hospital – some with serious injuries – you might expect the company to express shock and sympathy. But apparently not. According to media reports, the only statement […]
By Thomas Fladung, Hennes Communications The public school policy manual included this under the “Social Media Use” heading: “An employee’s personal or private use of social media may have unintended consequences.” You think? Consider a few “unintended consequences” of recent vintage involving public school representatives. A Texas high school English teacher was fired in 2019 […]
It is with great pride we announce that our colleague, Nora Jacobs, senior vice president of Hennes Communications, was recently awarded the prestigious Tom Duke Public Relations Achievement Award from the Akron Chapter of the Public Relations Society of America. Nora has a distinguished career providing strategic counsel to companies, associations, nonprofits and professional service […]
Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]
By Howard Fencl, Hennes Communications – Surprise! Fewer and fewer newspaper readers pore over editorial pages. So many fewer, that publishing giant Gannett recently announced a sweeping change in its approach to editorials, op-eds and political endorsements. Gannett says its readers don’t want to be told what to think – that editorial content is frequently the […]
By Bruce Hennes, Hennes Communications – Having a crisis consultant in your contact list is nice, but no substitute for having a plan in place. For companies and organizations, written, tested and ready-to-go business continuity plans should be part of doing business. Typically, those plans include the step-by-step operational response procedures to follow in the […]
By Paul J. Davies, writing for Bloomberg – Wall Street has always been involved in politics even if bank bosses sometimes want to pretend disinterest. In the past, they were able to stick mainly to battles about tax and regulation. Now, it is ever harder to avoid the U.S. culture wars. Citigroup Inc. Chief Executive […]
From our friend and colleague, Richard Levick at Levick.com… We are an over-polled society, a fact which subsequently influences politicians to prefer to follow rather than lead. Yet, how is it possible that up until U.S. Supreme Court Justice Samuel Alito’s draft in Dobbs v. Jackson Women’s Health Organization leaked, only 20% of Americans thought […]
By Jon Gilks, writing for CommsCo… Whether it’s a global pandemic or a local power outage, no business is completely immune from a crisis. The global banking and finance sectors are no different. Most recently, the impact of Russian sanctions and the Ukraine War have been a major cause for concern in the industry. For […]
By Tony Jaques, writing for Managing Outcomes… The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues. Denim company Levi Strauss was one of the first major companies to weigh in on this debate, […]