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Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

From Thomas Mustac, writing for PR News… A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, […]


Excellence in Operational Resilience – How to Lead, Follow and Guide the Way

Mike Janko is a good friend and colleague for those of us at Hennes Communications. Mike is one of the toughest guys we know. He even smiles – sometimes. What we can’t understand is why he isn’t stoop-shouldered, given the responsibilities he carries, 24 hours a day, 7 days a week. Mike works for The […]


True Thought Leaders Don’t Just Make Noise: They Drive Change

From our very good friend, Tony Jaques, Director of Issue Outcomes Pty Ltd, in North Melbourne, Australia… We all know and recognise them. Dial-a-quote CEOs and business leaders who love to be on TV and offer an opinion on every issue-of-the-day. Problem is they often mistake being provocative and controversial for making a thoughtful contribution to advancing […]


Preparing Your Team for a Year of Intense Political Polarization

From Ron Carucci and Caroline Mehl, writing for The Harvard Business Review… In the wake of 2023’s turbulent social and political landscape that has spilled over into 2024, business leaders face a compounding challenge as the U.S. presidential election approaches. The campaign vitriol has already begun, and many leaders are dreading what this is going […]


Mitigating the Culture-Clash in M&A

By Rolf Olsen for Leidar The world was turned on its head by the onslaught of COVID-19, leaving many businesses struggling to survive and thrive. Despite this upheaval, the fierce pursuit of success through mergers and acquisitions (M&A) has continued. In 2021 alone, a staggering $5 trillion was spent on M&A activity, a testament to the enduring […]


Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

By Thomas Mustac for PRNews A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, that suggested […]


Today’s Lesson for Schools: Crisis Communications as a Solution

By Thom Fladung, Hennes Communications Today’s assignment: Search “crises and schools” in a Google news search. You’ll find 382,000 results. Here’s a quick headline sample: A Crisis of School Absences Mental health crisis in schools: 4 ways educators can take action Report: Schools Won’t Recover from COVID Absenteeism Crisis Until at Least 2030 Crisis In […]


Steve Jobs’s Nervousness Before His First TV Interview 46 Years Ago, Proves Even Geniuses Have to Start Somewhere

From Jeff Haden, writing for Inc… It’s easy to assume Steve Jobs — like any extremely successful person — was somehow made differently. That he possessed certain innate qualities. Talent. Perseverance. Creativity. Intelligence. Emotional intelligence. (OK, maybe not that one.) It’s easy to assume that who he was inside, and what that allowed him to do, made all the difference. Yet Steve Jobs wasn’t […]


Listening to Stakeholders Doesn’t Just Build Trust – It Protects Reputation

By Shahar Silbershatz for PRNews How much damage can a corporate crisis do? Quite a lot, it turns out. In 2018, The Economist looked at eight of the most notable crises from this century and found that the companies involved were worth, on average, 30% less today than they would have been had the crisis in question […]


Optimize Leadership Q&A In Town Halls To Engage And Build Employee Trust

By Justin Joffe for CommPRO In last fall’s Ragan and HarrisX survey, communications leaders and CEOs both rated employee communications as the top way to bring value to their organizations — but comms leaders also said it’s the top function their org needed to improve on. While there are many forums and touchpoints for directly reaching […]


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