This newsletter often writes about the subject of apologies. Good apologies, fake apologies, non-apologies, along with examples and critiques. Jason Gay from the Wall Street Journal, is arguably one of the best sports writers in the country. Here’s his take on a recent apology by New England Patriots coach Bill Belichick. ——————————————– Belichick Means Never […]
By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information. That’s also when damaging misinformation and […]
From Sophie Maerowitz, writing for PR News… Yesterday (Oct. 31), White House Press Secretary Jen Psaki disclosed that she contracted COVID-19. In a statement posted to Twitter and published by the Associated Press, Psaki shared the circumstances of her positive COVID test result, as well as the actions she has taken since. The timing and content of Psaki’s […]
From Adrian J. Rivera, writing for The New York Times… Every so often, something so awful and senseless happens that it’s hard to fully absorb it. An apartment building collapses as residents sleep within. A movie star’s prop gun fires a real bullet on a film set, killing a young mother. A concert crowd morphs […]
By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]
Editor’s Note: This piece originally ran in the February 2018 of our Crisis Management Today newsletter. We thought it worthwhile to run again. A frequent concern at Hennes Communications before and during the work we do for clients is to make certain we understand who our client actually is. In most situations, it’s an institution, […]
John Guilfoil writes… The Astroworld Tragedy is gut-wrenching. Media reporting about it, especially a New York Times story today, reminds us how important professional journalism is to finding the truth behind a major incident. In the story, a source tells the Times that Houston Police Chief Troy Finner shared concerns about crowd control directly with performer Travis […]
Art Solomon writes… Aaron Rodgers arguably is the best quarterback in the National Football League, but also he is one of many athletes who should attend a PR 101 class. A basic PR rule that Rodgers broke is never to lie or mislead the media. The Green Bay Packers’ star denies he did. Yet, his […]
Introduction by Bruce Hennes, Hennes Communications There are many reasons to be fearful of speaking in public. If you’re reading this, you don’t need that list. You already know it by heart. I used to be one of those people, scared to death of getting up in front of a group, saying the wrong thing, […]
By Joan Acocella, writing in The New Yorker… Sara Solovitch, in “Playing Scared: A History and Memoir of Stage Fright” (Bloomsbury), says that while she was a good pianist as a child, she fell apart—sweating, trembling—when she had to play for an audience. She got through the Eastman School of Music’s preparatory program. Then she […]