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The 10 Most Innovative Companies That Responded to Crisis in 2023

By Christopher Zara for Fast Company True innovation is hard enough to achieve on its own terms, but imagine trying to do it at 50 times the speed. The following 10 companies and nonprofits were recognized for creative and groundbreaking responses to emergency situations, often amid extremely high stakes and with human lives on the […]


The Most Scathing Book Reviews of 2023

From Literary Hub Beware of sharp knives. While his first book was weird and esoteric enough to have obviously been written by a human, this one reads like a politician’s memoir churned out by ChatGPT. It’s not an argument for acknowledging complexity, it’s an argument for not thinking. It’s an argument for focusing, first and […]


Bruce Hennes Honored as a Notable Nonprofit Board Leader by Crain’s Cleveland Business

From the December 11, 2023 issue of Crain’s Cleveland Business Nonprofit board leaders donate their time, money and energy to these organizations. And they do so on top of everything else going on in their lives, including—often—family, full-time jobs and other volunteering duties. But it’s that dedication that makes these leaders stand out. Not only […]


By | December 16, 2023 | Journalism, Uncategorized

Lessons From a School on Handling a Social Media Crisis

By Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school.  For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school […]


Should Legal Advice Take Precedence in a Crisis?

Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management.  Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management.  Read below to […]


A Swift Reputation

Time Magazine chose Taylor Swift as Person of the Year, offering a jump-off to examine the challenges faced by CEO’s and nonprofit executives in today’s climate of intense consumer activism and digital scrutiny, highlighting how modern boycotts and activism can cause lasting reputational damage to brands, unlike in the past. The article emphasizes the need for […]


Taylor Swift Shows Time Magazine’s Person of the Year Still Matters

By Tom Jones for Poynter Does Time magazine still matter? In recent years, there have been stories about the so-called demise of Time magazine. In fact, The Atlantic wrote a story with the headline: “Running Out of TIME: The Slow, Sad Demise of a Great American Magazine.” That was 10 years ago. Once upon a time, the weekly printed […]


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