[By Nora Jacobs, Hennes Communications] We are often asked how we interact with a client’s legal team when a crisis strikes an organization. While the traditional view assumes that communications and legal work in constant conflict in the crisis war room, in our experience, these two disciplines can actually complement each other and build […]
By Bruce Hennes, Hennes Communications Hennes Communications was founded in 1989 as a full-service public relations firm. In 2001, after the 9/11 terrorist attacks, we became one of the few firms in North America focused exclusively on crisis management and crisis communications. Since then, we frequently work with attorneys, who tend to be the “first […]
By Hennes Communications Q: A reporter wants to interview me, and I don’t want to be identified as the source of the information. What do I do? A: The reporter’s goal is to interview you with no strings attached – everything you say and do can be reported. This is called “on the record” and […]
[by Howard Fencl, Hennes Communications] There are always raised eyebrows in our media training sessions when we tell participants they are always on the record – that in today’s social media world you’re not only on the record with reporters, you’re on the record whenever you talk about your company at the grocery store, on […]
From Christine Schmidt, writing for the Nieman Foundation at Harvard: Cari Wade Gervin had a story that needed to be reported, and nobody else was going to do it. After two decades working in journalism, she had lost her job at a Tennessee alt-weekly in 2018 and turned to freelancing. She had found a story that […]
From our esteemed colleague, attorney David Wolowitz: What makes an independent school succeed or fail when crisis strikes? More often than not, the difference hinges on whether the administration and board work collaboratively. The greater the crisis, the greater the stressors on the relationship between the two. Advance planning is critical. A crisis is no […]
By Nora Jacobs, Hennes Communications Those who know me know that I’m a travel junkie. Time and budget prevent me from taking all the trips I’d like to take, so I do a fair amount of armchair travel. That includes skimming the daily email feed I get from Conde Nast Traveler – a publication I’ve […]
[by Howard Fencl] When you’re faced with a media interview on a breaking crisis or a tough issue your organization’s working through, media training experts will tell you to anticipate the toughest questions you can imagine. But taking a step further and anticipating the reporter’s approach to covering your issue is a critically important exercise. […]
Attorney Jack Bacevice joined the Cleveland firm Mansour Gavin after years as an Assistant Director of Law for the city of Cleveland. He’s handled numerous high-profile cases and is very familiar with practicing in the court of law while the court of public opinion intently watches. We’ll periodically feature a Q&A with Jack and Hennes […]
[by Howard Fencl] https://www.facebook.com/CrisisComm/videos/2506229639466807/