By Howard Fencl, Hennes Communications… When you appear on-camera for an interview, you are going on the record in perpetuity. Period. Excerpts will be broadcast, uploaded, archived, keyword searchable and available 24/7 on the web. You can do your organization’s brand a whole lot of good with a strong, articulate interview. But if you’re not […]
By Bethan Moorcraft writing in Business Insurance Australia… A few years ago, if a company suffered a cyberattack, the message they would relay was often: “We’re experiencing technical difficulties,” or “We’re dealing with a cyber incident.” But in today’s technology-first society, with ransomware and other cyberattacks so prevalent, crisis communication strategies have changed. Ransomware is […]
From Tom Weidlich and Eric Rose writing for PR News… Actor Scarlett Johansson’s lawsuit against the Walt Disney Company is turning out to be a blockbuster. Yet, the company’s response is eliciting mostly thumbs-down reviews and providing an example of bad litigation communication. To its credit, Disney responded promptly and publicly. On the down side, […]
From our friends at PRCG/Haggerty… The Cleveland Indians professional baseball team, like similarly branded clubs, has been pressured for years to change its name, which many Native Americans view as racist. Last week, it unveiled a new moniker with a campaign aimed at anticipating blowback. It wasn’t just good PR, but good crisis communications. Baseball […]
By Brittany Wong, writing for HuffPost… The Celebrity Apology™ is having a moment, with famous person after famous person apologizing for stupid things they said online in years past. Just this year we’ve had journalist Alexi McCammond apologize (and resign from a Teen Vogue editor-in-chief position) for anti-Asian and homophobic tweets. We’ve had Chrissy Teigen apologize for cyberbullying and Billie […]
By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]
Hennes Communications is proud to announce that Chief Executive Officer Bruce Hennes has been named to the 2021 LAWDRAGON Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. This is the third year in a row that Hennes has been named […]
By Denise-Marie Ordway, writing for The Journalist’s Resource… Two experts offer insights to help journalists – and non-journalists – make sense of the recent controversy around critical race theory, a decades-old legal framework for examining how U.S. laws and systems have perpetuated racism. Republican lawmakers and elected leaders across the U.S. have spoken out in […]
By Mike O’Horo, writing for Attorney at Work… As invitations begin to roll in for social events this post-pandemic summer, here’s a refresher from “coach” Mike O’Horo on how to handle yourself when you meet someone for the first time — or after a long time. As summer approaches, social schedules ramp up with graduation parties, barbecues, golf outings, […]
From Amaris Castillo, writing for Poynter… Last Friday, U.S. intelligence agencies released a report that many were eagerly awaiting: a preliminary assessment on unidentified aerial phenomena. In layman’s terms, UFOs. The unclassified report said these phenomena clearly pose a flight safety issue but that there aren’t enough high-quality reports on them to draw any firm conclusions. Sightings […]