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Your Company Must Think and Act Like a Newsroom. Your Reputation Depends on it.

by Howard Fencl, Hennes Communications When we help clients break news – good or bad – we often talk about one of the few redeeming factors of social media: Your company’s ability to leverage its social platforms to get its message around the media filter and push audiences to factual, contextual information on your organization’s […]


A Journey in Organizational Resilience: Crisis Management

From George Platsis, writing in Security Intelligence… So far in this organizational resilience journey, we have focused mainly on the planning phase, or, as some call it, ‘left of the boom’. For a moment, let’s look at a ‘right of the boom’ (post-incident) theme: crisis management (CM), an important component of your cyber resilience planning. A good CM […]


Six Tips for Being More Persuasive

Written for attorneys by Gray Robinson, but applicable to all… A large part of practicing law is persuading someone to believe, act or agree with your client’s position, whether in a courtroom or boardroom or at a negotiation or dinner table. We seek to persuade juries, judges, colleagues, friends, family or the media that we […]


Should Heads Roll at Board Level When Issues are Mismanaged?

From our colleague in Australia, Tony Jaques, reprinted with his permission… Boards and individual directors are now very clearly in the crosshairs when their organisation is battered by an operational crisis or high-profile issue. It used to seem sufficient to jettison the CEO and a handful of executives as red meat for the media, investors […]


“Even-Though Risk Communication”: Mandatory COVID Vaccination

  If your organization is grappling with conflicting thoughts about whether or not to mandate that all of your employees get vaccinated as a condition of employment, we urge you to carefully read the article below. Risk communications concerns itself with making risk comprehensible and relatable to other risks, how to pay appropriate respect to […]


Projecting Leadership Presence in a Teleconference

From Carol Kinsey Goman, writing in CommPro… In a famous 2002 experiment, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had been previously brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. […]


Consider the ‘Message Effect’ of Inviting a Consultant to Help Your Witness

From Ken Broda-Bahm, Ph.D., writing for The Persuasive Litigator… Arriving for the preparation meeting, the witness notices that there’s someone new in the room: a communications consultant. A non-lawyer visiting from out-of-town, the consultant is introduced by the lawyer as a specialist in legal communication and as someone who “is here to help us prepare […]


It’s Not Misinformation. It’s Amplified Propaganda.

From Renee DiResta, writing in The Atlantic… One Sunday morning in July of last year, a message from an anonymous account appeared on “Bernie or Vest,” a Discord chat server for fans of Senator Bernie Sanders. It contained an image of Shahid Buttar, the San Francisco activist challenging House Speaker Nancy Pelosi in the 2020 congressional runoff, and […]


How to Remove Fake Google Reviews

From Aaron Minc… Identifying Fake Google Reviews The first step in removing fake and negative reviews is learning how to identify them. Below, we cover the types of individuals who usually leave fake reviews, why they do, and how you can spot them. Who is Usually Behind Fake Google Reviews? The purpose of fake Google […]


Akros Network

Work Environment Industry Leaders Join to Create Akros Network Specialists in HR Training, Ethics, Safety, Compliance and Communications Form One-Stop Shop AKRON – October 6, 2021 – Four industry leading firms that specialize in the critical building blocks of successful organizations have formed a network giving employers one place to go for answers to high-risk […]


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