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Disinformation Via Text Message is a Problem With Few Answers

By Kevin Collier for NBC News The biggest election disinformation event of the 2022 midterm primaries was not an elaborate Russian troll scheme that played out on Twitter or Facebook. It was some text messages. The night before Kansans were set to vote on a historic statewide referendum last month, voters saw a lie about how […]


Lesson From Last Year’s False Missile Alert in Hawaii: Social Media is Crucial in Emergency Communication

By Tina Reed for Fierce Healthcare A study from the Centers for Disease Control and Prevention found that social media could have been better harnessed to provide timely and effective communication to the public before and after the accidental alert was sent out. The researchers said the incident showed the importance of improving messaging during emergency risk communications to address the […]


How Gender Stereotypes Kill a Woman’s Self-Confidence

By Dina Gerdeman for Working Knowledge Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This gender gap is […]


What Not to Do When You Make a Mistake

By Amy McClurg for Thompson Hine Maybe you were lucky and opposing counsel was able to delete the inadvertent email you sent her before she read what would have inevitably blown your whole case. But what about for those lawyers who were not so fortunate? Did you commit malpractice? Do you anticipate hearing from disciplinary […]


Language: The Importance of Precision & Avoidance of Traps

Precision can be described as the quality, condition or fact of being exact and accurate.  Precision is essential, precision is intricate, and precision is beautiful; more than anything else, precision is necessary.                                               […]


Lawyers, Demigods, Outrage Management & Crisis Communications

By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]


The Evolution of Crisis Communications in Banking

By Kamyar Naficy, Founder and Principal, KNECTCOMMS, for International Banker   Banks are more vulnerable than ever to a wide range of potential crises. These crises are often exacerbated by 24/7 news cycles, volatile social media and unprecedented social, economic and geopolitical disruption. Against this backdrop, banks must shore up their crisis communications efforts if […]


Experiencing a Media Smear

We often counsel clients who have been wrongly accused to tell their side and do everything possible to get ahead of the story.  But sometimes, there aren’t any good choices, especially if the client’s most prized possession is his or her integrity.  While we can’t vouch for this man’s integrity, we thought this story was […]


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