By Thom Fladung, Managing Partner, Hennes Communications, and Terry R. Derden, Chief Legal Advisor, Ada County Sheriff’s Office, Idaho One of the worst phone calls for any sheriff or chief is learning they have an officer down or that an officer took someone’s life. Most law enforcement executives have a solid plan for the immediate […]
By Bill George for Harvard Business School – The cover of last January’s Harvard Business Review featured the subhead, “When it’s OK to fake it till you make it.” “Faking it” is the antithesis of authentic leadership. Following this advice is the most likely path to failure as a leader. You cannot act like a leader […]
By Harshita Chandgothia for ASA Institute for Risk and Innovation – In this digital age, the number of ways to disseminate information has grown exponentially over the last two decades. The internet has gone from an era of Netscape browsers and dial-up connections to an infinite hydra of constantly updating social media sites, with thousands […]
By Edward Segal for Forbes – News that England’s National Health Service said that it will establish war rooms to help prepare for and respond to the impact of the coming winter underscores the important role the command centers can play in managing crises. “These centers will be expected to manage demand and capacity across the entire country by […]
From our friend and colleague, Richard Levick, CEO of Levick, a thoughtful piece that we hope you’ll find worthy of a read and a pass-along to friends. If you don’t stick to your values when they’re being tested, they’re not values — they’re hobbies.” – Jon Stewart The Corporate Social Compact If we have learned […]
By Seth Arenstein for PRNEWS As PR pros know well, communicating isn’t difficult, until it is. Even the media-trained make mistakes, say things they regret, forget a key talking point, let a journalist’s question, or something else, distract them. Press conferences sometimes are especially difficult. Communicators urge executives that ignoring everything but the questioner is the best […]
By Tiffany Pham for the ASA Institute for Risk and Innovation American citizens in the Vietnam war era first witnessed–via journalism and televised news–the realities of war, much to their horror. But in the context of modern warfare, social media now competes with these “filtered” mediums. Rather than being used solely to relay news and […]
By Nicole Schuman for PRNEWS With talk everywhere of a possible recession and economic instability around the globe, corporate layoff announcements seem more prevalent. Several days ago, Ford confirmed cutting 3,000 jobs. Apple laid off around 100 recruiters as it prepared for a hiring slowdown. Wayfair reported a loss of 870 jobs as it reacts to declining sales. Even as the […]
By Jeff Beer for Fast Company “I can say antisemitic things and Adidas can’t drop me. Now what? Now what?” That was Kanye West on the Drink Champs podcast on October 16 daring Adidas to react to his recent behavior. Ever since West—now known as Ye—signed on with Adidas in 2013, the artist has been the cultural story at […]
By Arthur Solomon for PRNEWS Books about mishandling PR crises often include sagas about Boeing, Wells Fargo, Volkswagen, the tobacco industry and BP. An accompanying chapter should include how sports mishandles PR crises. The National Football League (concussion denial, players and owners involved in abusive behavior with little punishment) should get the longest segment. It has had enough crises to enlarge the […]