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Sanitizing Bad News

From our colleague, Annie Searle… Like practitioners in other disciplines that continue to evolve in a complex technological world, the maturity of risk managers varies widely. In recovering from the 2008 financial crisis, we’ve seen corporate managers rebrand themselves into this field or get promoted into it without necessarily understanding risk frameworks or methodologies.  There […]


Realistic Preparedness

From Dan Stoneking, writing for Homeland Security Today… Build a kit.  Have a plan.  Get flood insurance.  All the things we are told to prepare for an emergency can feel quite daunting.  They are smart ideas, for sure.  But money, time, and competing priorities can be imposing obstacles.  In June 2012 my home joined a […]


Lawyers Should Not Rewrite Crisis Communications

Introduction by Bruce Hennes, Hennes Communications                                      Founded in 1989, Hennes Communications initially served as a full-service public relations firm. The landscape shifted dramatically following the 9/11 attacks when we pivoted to crisis communications and crisis management, becoming […]


Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

From Thomas Mustac, writing for PR News… A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, […]


How to Become a “Supercommunicator”

From Charles Duhigg, writing for The Wall Street Journal… When Nicholas Epley was in high school, he was such a bad listener that it almost ruined his life. A star football player in a small Iowa town, he was stopped for drunk driving one night and handed over to his parents rather than being arrested. […]


By | May 2, 2024 | Uncategorized

Excellence in Operational Resilience – How to Lead, Follow and Guide the Way

Mike Janko is a good friend and colleague for those of us at Hennes Communications. Mike is one of the toughest guys we know. He even smiles – sometimes. What we can’t understand is why he isn’t stoop-shouldered, given the responsibilities he carries, 24 hours a day, 7 days a week. Mike works for The […]


The Cloud Under the Sea

From Josh Dzieza, writing for The Verge… The internet is carried around the world by hundreds of thousands of miles of slender cables that sit at the bottom of the ocean. These fragile wires are constantly breaking — a precarious system on which everything from banks to governments to TikTok depends.  This article highlights the […]


True Thought Leaders Don’t Just Make Noise: They Drive Change

From our very good friend, Tony Jaques, Director of Issue Outcomes Pty Ltd, in North Melbourne, Australia… We all know and recognise them. Dial-a-quote CEOs and business leaders who love to be on TV and offer an opinion on every issue-of-the-day. Problem is they often mistake being provocative and controversial for making a thoughtful contribution to advancing […]


Preparing Your Team for a Year of Intense Political Polarization

From Ron Carucci and Caroline Mehl, writing for The Harvard Business Review… In the wake of 2023’s turbulent social and political landscape that has spilled over into 2024, business leaders face a compounding challenge as the U.S. presidential election approaches. The campaign vitriol has already begun, and many leaders are dreading what this is going […]


PR Roundup: How Not to Interview Caitlin Clark, North American Communications Monitor and NPR’s Rollercoaster Week

By Nicole Schuman for PRNews How Not to Report on Women’s Basketball What happened: This week’s WNBA draft continued to bask in the afterglow of an historic Women’s NCAA March Madness tournament and welcome some of its newest and brightest stars. Caitlin Clark mania continued for the Indiana Fever, who drafted the University of Iowa star […]


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