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Don’t Let Anyone Hijack Your Message

By Dustin Siggins for PRNews “Get the [heck] out of my face when I’m working….” That’s what CBS Miami sports reporter Samantha Rivera told the world after she now-famously stiff-armed a sports fan who tried to shove his way into her video report about the Stanley Cup. Over 12 million people have watched her keep stride as she […]


Why Investing in Reputation Management is Crucial for Your Business Strategy

By Adam Petrilli for Entrepreneur Business reputation is the public perception of the brand, its products or services and its treatment of employees and customers. A good reputation serves a company well, but a lousy reputation inflicts damage and potential ruin. That is not to say a company cannot come back from negative reviews or […]


How Gender Stereotypes Kill a Woman’s Self-Confidence

By Dina Gerdeman for Harvard Business School Working Knowledge Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This […]


Exclusive Secrets of the National Spelling Bee: Picking the Words to Identify a Champion

By Ben Nuckols for The Associated Press As the final pre-competition meeting of the Scripps National Spelling Bee’s word selection panel stretches into its seventh hour, the pronouncers no longer seem to care. Before panelists can debate the words picked for the bee, they need to hear each word and its language of origin, part […]


Communicating ‘Bad News’ the Right Way by Setting the Narrative

By Dustin Siggins for PRNews California’s largest homeowner insurance provider is saying goodbye, citing wildfires, skyrocketing construction costs, and other issues to protect itself from financial losses in the state. State Farm’s decision to no longer take new applications is at least the third similar decision by major insurers in the last year, and comes after the company’s […]


On 10th Anniversary Of Boston Marathon Bombing, Several Crisis Management Lessons Still Resonate

By Edward Segal for Forbes The response to the deadly explosions that rocked the Boston Marathon 10 years ago today yielded important lessons about managing and communicating about a crisis that continue to resonate. The lessons provide important and timely reminders for corporate executives about the best practices for preparing for and responding to a crisis at […]


What Succession Gets Right (and Wrong) about Communications

By Allison Braley for PRNews The role of a communications professional in pop culture is often reduced to a “fixer” who goes as far as hiding bodies (see: “Scandal“), a glorified party planner (see: “Sex and the City” or “The Hills”), or most commonly, a nameless, harried, go-between shouting “no comment” into an open mic. If […]


New App Can Be a Public Safety Guide During an Emergency

By Jim McKay for Government Technology As a firefighter, Andrew Leith used to teach the Community Emergency Response Teams (CERT) how to prepare for disasters. That morphed into teaching classes for the everyday citizen on being prepared — and that meant delivering the eye-opening news to most of them. He said he would ask the […]


Barbra Streisand Sued A Photographer — and The Streisand Effect Was Born

By Mike Masnick for Techdirt Twenty years ago, actress/singer Barbra Streisand sued photographer Kenneth Adelman for daring to photograph her coastal mansion as part of his (fascinating) project to photograph the entire west coast of the US from a helicopter to track erosion over time. In 2002 this was an incredibly ambitious project by Adelman. It […]


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