By Sherri Kolade for Ragan PRDaily Associated Press Stylebook experts shared new style guidelines and updates during a recent virtual Ragan event, “The AP Stylebook Webinar: What’s new in AP style?” Paula Froke, AP Stylebook editor, shared updates on changing linguistic trends and clarified some points of confusion to help us all write more clearly. Froke […]
By Mike Bell for American City and County Some crises are short-lived, barging through our lives and routines, and before we can get a sense of what’s happened, we’re left dealing with the aftermath. But many crises build slowly, with many early warning signs, and once they’vehit their breaking point, panic and uncertainty overwhelm the […]
By Sherri Kolade for Ragan Consumers across the board are not shy about letting brands know where they mucked up – and communicators, for the most part, are interested in responding to crises as they come as well. According to the 2nd Annual HarrisX & Ragan CEO/Communicators Perceptions Survey, published last October, about three in five […]
By Arianna Prothero for EducationWeek A growing number of school districts are following the lead of the Seattle public schools and suing major social media companies over the deteriorating mental health of their students. Their argument: that these companies have designed highly addictive apps and marketed their products to kids who are uniquely susceptible to […]
By Haleluya Hadero for Associated Press NEW YORK (AP) — Celebrities, lawmakers, brands and everyday social media users are flocking to Meta’s freshly minted app Threads to connect with their followers, including many Twitter refugees tired of the drama surrounding Elon Musk’s raucous oversight of that platform. But the real question is: Will they stay? […]
Hennes Communications, one of the few firms in N. America focused exclusively on crisis communications, proudly announces the appointment of Bruce Hennes as Research Assistant Professor at the Scripps College of Communication at Ohio University. Bruce Hennes, CEO of Hennes Communications, brings a wealth of experience and expertise to his new position. Recognized as one […]
University Teams with Crisis Communications Firm in New Offering Did you attend a crisis communications seminar taught by Bruce Hennes, Thom Fladung or Stephanie York and Hennes Communications in the last few years? If so, read below for information about how you can receive one free credit hour (valued at $525) towards a graduate certificate […]
by Howard Fencl, Hennes Communications A woman armed with an attitude and a smartphone is aggressively patrolling the halls of a county administration building taking video every step of the way. She refuses to identify herself to the county workers she confronts in public spaces in the building, yet she disrupts their workday barking incessant […]
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management. Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management. […]