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How One Reporter Covers the US Open for Newspapers All Over the Country

By: Pete Croatto for Poynter Michael J. Lewis annually covers the U.S. Open, professional tennis’ fourth and final grand slam of the year. The Providence Journal puts in for — sponsors — his credential. Once among the throngs in Queens, New York, Lewis could also be writing on deadline for The Kansas City Star. Or The Cincinnati Enquirer. […]


The Decomposition of Rotten Tomatoes

By Lane Brown With Reporting by Luke Winkie for Vulture The most overrated metric in movies is erratic, reductive, and easily hacked — and yet has Hollywood in its grip. In 2018, a movie-publicity company called Bunker 15 took on a new project: Ophelia, a feminist retelling of Hamlet starring Daisy Ridley. Critics who had seen early screenings had published 13 reviews, […]


Three Strategies for Effective Communication Between Your Board and Members

By Hannah Carvalho for Associations Now Every board wants to feel like they understand the association’s members and their needs. But that’s not always easy, especially since every organization is composed of members with different viewpoints and backgrounds. “The board wants to understand the wishes of the membership and feel like they are connected,” said […]


3 Things People Who Are Good at Conversation Don’t Do, According to a Research Psychologist

By Minda Zetlin for INC. How good are you at having a conversation? If you’re like most people, you may wonder about your own conversational skills. The truth is, being good at conversation is as much about what you don’t say as it is about what you do say. In an insightful post for Psychology Today, Dave Smallen, […]


How to Brief a Senior Executive

By Grant T. Harris for the Harvard Business Review Find the “Crucial Nodder” Briefing a senior executive is an art and adept White House staffers do it every day under the most stressful of circumstances. They’re masters of compressing the right information into the right amount of time, no matter how complex the topic or […]


Body Language Told Me Everything I Needed to Know About the GOP Debate

From Joe Novarro, writing for Politico I learned that humans are fairly good at lying — but they’re lousy at concealing their true emotions, especially when stressed. We reveal our unspoken thoughts in our bodies: faces flushed with embarrassment, lips pursed at unwelcome questions, fingers covering the neck dimple when discussing a touchy subject. I […]


Lessons Learned: The Mass Shootings in Tucson

Lessons learned are lessons planned, practiced, and shared. Each mass shooting incident has similarities and differences from all others, so articles like this one from 2012 can help better prepare all jurisdictions. By Sophia Paros for Domestic Preparedness On Saturday, 8 January 2011, at 10:10 a.m. Mountain Standard Time, a gunman opened fire on U.S. […]


An Easy-to-Use Concise Guide to Conceiving, Shooting, Editing & Uploading a Video

By Nicole Schuman for PRNews No, it’s not just your kids constantly glued to their phone laughing at funny, breathtaking and incredible social videos. Everyone, from tots to grandparents, watch and share this visual content so it’s important to consider it as part of your strategy. According to HubSpot and Wyzowl research, “in 2023, people are […]


Book Review: Chief Crisis Officer: Structure and Leadership for Effective Communications Response

In Chief Crisis Officer, our friend and colleague James Haggerty emphasizes the necessity for all organizations, regardless of size, to (1) have the structure in place for effective communications response, and (2) appoint a leader who can execute in the heat of the modern crisis—the “Chief Crisis Officer.” “Crisis communications planning is not merely for […]


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