By Mandy Bray for Hubspot
Every public relations pro has a few war stories. They come out in hushed tones from time to time, the story about that crisis, how it unfolded, and what it was like to be in the room where decisions were made. When this happens, lean in closer: that’s when you’ll hear the best crisis management quotes and pearls of wisdom.
Stick around in PR long enough, and you’ll have scars and stories of your own. Having worked in PR and executive communications for over a decade, I’ve seen my share of crises. An explosion near our corporate office. That customer story went viral. A CEO with a federal investigation.
You can never truly prepare for a crisis before it happens, but planning and preparation go a long way. I’ve compiled some of my favorite quotes and words of wisdom about crisis management to help you weather the storm, whatever it might be.
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