Email not displaying correctly? View in your browser.

Crisis Communications Today

Formerly Crisis Management Today
February 10, 2025
For a better mobile phone viewing experience,
please turn your phone sideways and "load all images."
---------------------------
Reminder: Do not FORWARD this email, because if your recipient clicks on the "unsubscribe" link near the bottom of this newsletter, it'll be your subscription that's unsubscribed. Instead, please use this SHARE THIS NEWSLETTER link.

Our Perspective

executive orders
Faced With Executive Orders, What Are Schools’ Marching Orders?
By Thom Fladung and Bruce Hennes, Hennes Communications
The news coming at school administrators and school boards has been fast and furious: ICE agents can enter schools to stage immigration raids. “Gender ideology” must be removed from classrooms to retain federal funding. “School choice” is expanding exponentially, with government-funded vouchers soon flowing to parents who send their children to private schools. Federal spending on education programs across the country is frozen.
crisis communications
Today’s Lesson for Schools in Crisis: Make Communications Part of the Solution
By Thom Fladung, Hennes Communications
Schools have always been vulnerable to reputation-challenging problems that may occur in a moment’s notice. Schools are among the most public-facing organizations, employing a lot of people in operations that encompass – besides education – childcare, security, transportation, food services, building services and more. And for good reason, schools are under intense public scrutiny.

In the News

Super Bowl 2025 Ads
During N.F.L. Games, Going to Commercial Requires Its Own Playbook
TV advertising is the lifeblood of the league, but knowing when to pause the games is a task undertaken by N.F.L. executives, network producers and on-field officials.  Television commercial breaks are the bane of every N.F.L. fan. They interrupt a game already riddled with stoppages, bombard viewers with come-ons and force fans and players in the stadium to stand around for about two and a half minutes, sometimes in the freezing cold.
cancel culture
Anxious Celebrities Offered ‘Cancel Culture’ Insurance
Celebrities who are worried that they might be “cancelled” will be able to take out insurance to deal with the consequences of a social media fallout. Social media storms, which begin when a celebrity or public figure is perceived to have crossed a moral line, can be hugely damaging to lucrative careers.
cyber security
Cyberattacks: Must-Haves for a Crisis Communication Plan
This spring, the second-largest telecommunications company in the United States, AT&T, fell victim to cyberattacks, twice. These breaches led to hackers accessing call records and messages from over 100 million people. At first, the company concealed information about the data breach, but once it became public, AT&T’s stock value dropped—potential losses were estimated at $43-90 million—and the company faced widespread criticism in both the media and on social networks.
artificial intelligence
AI and Misinformation: A Major PR Problem
Generative AI tools have become increasingly integrated into public relations, particularly in optimizing tasks like analyzing trends and crafting pitches. However, as reliance on AI grows, so do concerns about its role in spreading misinformation.
super bowl advertising
Super Bowl Brands Embrace Multi-Platform Campaigns
For some brands, the Super Bowl doesn’t necessarily mean creating a multi-million dollar TV ad during the big game. Many notable promotions don’t even require an actual ad anymore, as the event is now a multi-platform experience for companies and consumers. Most brands seem to be taking a hybrid approach, pairing a TV ad with multiple platform experiences before, during and after the game.
talk
The Elements of Meaningful Conversation: Fewer Mirror Questions, More Follow-Ups
Mirror questions reciprocate a question that’s just been asked, as in “I’m good. How are you?” They’re not always insincere, but they’re often used more out of politeness norms than out of sincere curiosity—and it’s hard to tell the difference when you’re on the receiving end.
public relations
How TikTok’s Disappearance Became a PR Masterclass
In a moment that underscores the challenges of navigating the political landscape, TikTok has found itself in a high-stakes battle. The app, which remains operational for existing users despite its removal from app stores, nonetheless faces an uncertain future as courts and government officials debate its fate. However, this evolving situation also offers valuable lessons for PR pros and businesses on crisis management, brand loyalty and communication strategies.
crisis communications
How American Airlines Communicated Through Tragedy
The communication team at American Airlines had to activate a crisis plan it hoped it would never have to use after last week’s midair collision of a passenger jet and Army helicopter that claimed 67 lives. Responding to a tragedy of this magnitude requires clarity, discipline and speed.

Our Upcoming Seminars

2/21/25 Ohio State Bar Association Leadership Academy
3/14/25 American Bar Association - Bar Leadership Institute
3/20/25 Consortium of State School Boards Annual Conference
3/26/25 National Aeronautics & Space Administration (NASA)
3/27/25 Neighborhood Leadership Devel. Program
5/20/25 Managing Partner Bootcamp
5/21/25 Cleveland Southwest Safety Council
6/26/25 Consortium of State School Boards Association - Education Safety Conference
9/23/25 Ohio Trucking Association
10/21/25 Managing Partner Bootcamp       
        
Hennes & School Boards Associations
Hennes Communications Ranked for Crisis Communications
If you like this newsletter, please share it by clicking here.

Please don't simply forward this newsletter - if that person clicks
on unsubscribe, it will be you that gets unsubscribed.
Our Facebook page
Our Twitter feed
Check us out on LinkedIn
You are receiving this newsletter because you sent us a subscribe request, because you attended one of our seminars or webinars or you or your organization may have done business with Hennes Communications in the past. If you don't want to receive this newsletter any longer,
please let us know right away by clicking on the unsubscribe link below.  


Our mailing address is:
Hennes Communications
50 Public Square, Suite 3200
Cleveland, Ohio 44113

Add us to your address book

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Copyright © 2025 Hennes Communications, All rights reserved.