Email not displaying correctly? View in your browser.

Crisis Management Today

November 24, 2024
For a better mobile phone viewing experience,
please turn your phone sideways and "load all images."
---------------------------
Reminder: Do not FORWARD this email, because if your recipient clicks on the "unsubscribe" link near the bottom of this newsletter, it'll be your subscription that's unsubscribed. Instead, please use this SHARE THIS NEWSLETTER link.

Our Perspective

Boardroom Discussion
How Companies Should Weigh In on a Controversy
Introduction by Bruce Hennes, Hennes Communications
In this post-election climate, the expectations placed upon corporations, as well as healthcare, education and social service organizations, are more complex than ever. Navigating societal issues, especially hot-button topics like gender, climate and racial discrimination, is no longer optional—it’s an expectation. This responsibility grows exponentially with the reelection of Donald Trump, as organizations may face heightened scrutiny and polarized stakeholder demands. This Harvard Business Review article is a must-read for anyone tasked with guiding their organization through the ever-changing landscape of public discourse and societal expectations.

In the News

Wicked Poster
Reclaiming Authenticity in the Era of Misinformation: 5 PR Lessons from “Wicked”
In today’s fast-paced media environment, where misinformation quickly spreads, PR professionals face a critical challenge: how to ensure authenticity remains at the heart of campaigns. The trust built with audiences is fragile, and reclaiming it requires courage, transparency and a focus on storytelling that resonates. The release of the “Wicked” movie musical offers an unexpected, but timely, guide. Its story revolves around Elphaba, a misunderstood character branded “wicked” by those who distort her truth. For PR professionals, this is a powerful reminder: if you don’t control the narrative, someone else will—and the results may not reflect reality.
social media
Many Americans Find Value in Getting News on Social Media, but Concerns About Inaccuracy Have Risen
Those who get news on social media name a variety of things that they like about it, including convenience, speed and the element of social interaction. But some social media news consumers also express concerns about news there being inaccurate, low quality and politically biased. The share who say inaccuracy is the aspect they dislike most has increased from 31% to 40% in the past five years.
podcasts
Most Top-Ranked Podcasts Bring On Guests
Podcasts are often based around the perspective of the host or hosts, but many podcasts bring on guests to provide additional viewpoints. A new study of 434 top-ranked podcasts shows just how common this practice is: 76% of top-ranked podcasts brought on at least one guest in 2022. About one-in-five (22%) featured guests regularly, and 5% of the shows had guests in almost every episode (90% or more of the time).
Navigating the Trade-Show Noise
Standing out at a trade show begins long before the event. It’s all about building excitement before the show doors open. You need a story that makes people sit up and take notice. Whether it’s a groundbreaking product launch, an exclusive partnership or a game-changing innovation, your story should be timely, relevant and, most importantly, it has to be newsworthy.
healthcare crisis
Managing a Healthcare Crisis
Healthcare crises emerge for a number of reasons, from a misdiagnosis or surgical error to a patient data breach, staff misconduct or ethics violation, a shortage of doctors or nurses, or a public health scare. A well-coordinated response can help rebuild public trust while minimizing long-term reputational damage. PR teams work closely with healthcare providers to share accurate information and highlight corrective actions to resolve the current problem quickly and to prevent future incidents. By fostering open communication and offering a sincere apology when necessary, PR professionals help humanize the facility and demonstrate its commitment to patient safety.
5 Facts About How Americans Use Facebook, Two Decades After its Launch
Social media giant Facebook launched 20 years ago this week. Over the last two decades, the site has transformed the way people connect online, and its reach has grown to 3 billion monthly users worldwide. In recent years, lawmakers and the public in the United States and abroad have grown more critical of Facebook and its parent company, Meta.
Hennes Communications Ranked by Chambers
Attend our Flagship CLE Program, "Effective Crisis Communications for Attorneys & Their Clients: Because the Court of Public Opinion is Always in Session" via Zoom on December 9 from 12:00 pm - 1:30 pm Eastern Time 
Today, legal disputes unfold not only in courtrooms but also in the Court of Public Opinion, where standards are unwritten and ever-changing. Your reputation—and that of your firm or clients—is an invaluable asset that can be jeopardized in moments, even if you win in court. This seminar, led by a veteran in crisis communications, will equip you with strategies to manage the message in crises and contentious situations. You'll learn actionable tools to protect and enhance your reputation in a media landscape dominated by social media and confirmation bias. The Cleveland Metro Bar Association has hosted this CLE annually for the last 12 years because mastering the Court of Public Opinion is  indispensable to the practice of law. Join us to gain insights that resonate with stakeholders and safeguard your brand. For more info, click here.

Our Upcoming Seminars

12/5/24 Missouri School Boards Association Center for Education Safety (co-sponsored by the FBI, Missouri Dept. of Public Safety, Missouri State Highway Patrol, Missouri Dept. of Mental Health and Missouri Medical Services for Children)
12/9/24 Cleveland Metropolitan Bar Association
12/11/24 National Aeronautics & Space Administration
12/13/24 Northern Ohio Area Chambers of Commerce
2/21/25 Ohio State Bar Association Leadership Academy
3/21/25 Consortium of State School Boards Annual Conference
3/27/25 Neighborhood Leadership Development Program
5/19/25 Managing Partner Bootcamp
9/23/25 Ohio Trucking Association
10/23/25 Managing Partner Bootcamp

        
        
Hennes & School Boards Associations
Hennes Communications Ranked for Crisis Communications
If you like this newsletter, please share it by clicking here.

Please don't simply forward this newsletter - if that person clicks
on unsubscribe, it will be you that gets unsubscribed.
Our Facebook page
Our Twitter feed
Check us out on LinkedIn
You are receiving this newsletter because you sent us a subscribe request, because you attended one of our seminars or webinars or you or your organization may have done business with Hennes Communications in the past. If you don't want to receive this newsletter any longer,
please let us know right away by clicking on the unsubscribe link below.  


Our mailing address is:
Hennes Communications
50 Public Square, Suite 3200
Cleveland, Ohio 44113

Add us to your address book

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Copyright © 2024 Hennes Communications, All rights reserved.