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Q&A: How To Prepare For the Cyberattack That’s Coming – Or May Have Already Been Launched

Cleveland-based Fortress Security Risk Management is on the front lines of the cybersecurity wars with the goal, as Fortress puts it, of “protecting companies from the financial, operational, and emotional ravages of cybercrime.”  As Forbes reported earlier this year, businesses suffered 50% more cyberattack attempts per week in 2021 and they are accelerating in 2022. And not […]


Why Spotify Can’t Afford to Lose Joe Rogan

From Ashley Carman, writing for The Verge… You’ve probably seen this by now, but to catch you up if not: On Monday, Neil Young issued an ultimatum to Spotify: keep Joe Rogan or me. It can’t have both on the service. “I am doing this because Spotify is spreading fake information about vaccines — potentially causing death […]


Crisis Communications 101: Should You Apologize for Mistakes?

By Bruce Hennes, Hennes Communications If you’ve ever attended one of our seminars on crisis communications, we often talk about the power of apology.  Real apologies; apologies that are authentic and true; apologies without qualification or the use of “weasel words” (e.g. “mistakes were made”). Perhaps no industry does apology better AND worse than the […]


Don’t Let Ransomware Attackers Hold Your Communications Hostage, Too

By Thom Fladung/Hennes Communications In 1989, the first episode of “The Simpsons” aired. The Berlin Wall came down. And during the World Health Organization’s AIDS conference, one of the first documented ransomware attacks occurred – distributed via floppy disk. A mailing list of 20,000 doctors and AIDS researchers received a floppy disk that was supposed […]


New Free Speech Rules For Schools in a Snap(chat): Assessing the Supreme Court Decision

By Thom Fladung/Hennes Communications The recent U.S. Supreme Court ruling on free speech for students in the social media era at least established this: You can give your school the finger. Beyond that, the main takeaway seems to be that social media remains a place potentially fraught with peril – for students, schools and everyone […]


Lessons From the Pandemic: Gearing Up for the 2021-22 School Year

By Thom Fladung, Hennes Communications The title says “schools,” but everything below is applicable to all businesses, organizations and professional service firms. Congratulations, School Leaders. You survived 2020-21 – a school year unlike any other, featuring the continuation of a public health pandemic, the most hyper-charged political atmosphere in memory and social justice issues that […]


Beware Humor on Social Media – the Joke May Be on You and Your Reputation

By Thom Fladung, Hennes Communications The funny thing about trying to be humorous on social media is that it’s too often not funny – and can be quite damaging. Exhibit 1: On March 8, Burger King United Kingdom posted this to Twitter: “Women belong in the kitchen.” On International Women’s Day. The motivation actually was […]


Is Fighting Fake Videos Mission Impossible? No, But Tom Cruise Fakes Show Online Threats Rising

By Thom Fladung, Hennes Communications Deepfake videos have been making news and shaking up people who worry about truth and fact for several years now. The recent release of Tom Cruise deepfakes on Tik Tok shows the technology has reached a new, disquieting level of realism. Chris Ume, the visual effects artist behind the Cruise […]


One More Crisis Communications Challenge For Educators: The 2020 Election

By Thom Fladung, Hennes Communications A few months into a school year unlike any other, administrators and teachers have been challenged to figure out: how to reopen safely; whether to have in-person classes, virtual classes or a hybrid; how to get students to and from school; whether and how to have sports and other extracurriculars […]


Layoffs in Age of Coronavirus: Delivering News That Will Make People Hate You

By Thom Fladung/Hennes Communications The numbers are grim and grow more discouraging by the day. Tens of thousands of people are losing their jobs as businesses re-evaluate, retrench and dig in to adjust to a nationwide coronavirus shutdown. Companies and organizations from General Electric to the National Rifle Association to your favorite restaurant down the […]


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