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Crisis Management Today

March 1, 2018

In The Headlines

He Predicted The 2016 Fake News Crisis. Now He's Worried About An Information Apocalypse.

Facebook, Twitter and Google prioritize clicks, shares, ads and money over quality of information, thereby rewarding info that is often misleading and polarizing – or both - leading to a critical threshold of addictive and toxic misinformation.


Public Speaking Is the #1 Skill That Will Make You Stand Out. Here Are 4 Simple Ways to Master It.

Here are four insider tips that can make you look like a pro the next time you get in front of a room.

Bot or Not? The Answer Can Help Your Crisis Communications Response – and Protect Your Reputation.

Talk to a bot lately? If you’re on Twitter, chances are decent you have.

Our Perspective

Nobody Cares About Your Thoughts and Prayers

Don’t give us your phony grief. Don’t pawn off insincere, off-the-shelf template language just because you feel your organization must say something – anything – after a tragedy.

It's important to remember that reputation management is not really about due process.  It's about being dutiful to your company’s ethics, values and morals.
-- Aaron Kwittken


3/8    Cleve. Metro Bar  Assoc. Intl. Women's Day
3/13  Association of Legal Administrators
3/20  Stow-Monroe Chamber of Commerce
3/21   Summit County Safety Council
3/23   Ohio Society of Hospital Risk Mgrs.
4/10   Assoc. of Corp. Counsel/Thompson Hine
4/11   Cleveland State University Law School
4/19    Marine & Energy Symposium (Toronto)
4/26    Walter & Haverfield
4/27    Defense Research Institute (Denver)
5/2      Insti. for Advance of Behavioral Healthcare
5/3      Insurance Board of N.E. Ohio

Need a Speaker at Your
Next Meeting or Conference?

In these days of 24/7 instant news and allegations of fake news, where Twitter and Facebook exponentially amplify crisis situations, organizations must be prepared to vigorously defend their position in a wide variety of venues, as well as traditional media outlets, at a moment’s notice.  The crisis management specialists at Hennes Communications can teach your C-Suiters, staff, clients, customers, business and community leader partners how to handle reputational threats.
Our signature seminar, “Crisis Management for Lawyers & Their Clients,” can be done as a short, 30-minute to 1-hour seminar, appropriate for breakfast or practice group lunch meetings, or as a 2-4 hour seminar.  Our newest seminar is, “Journalism, Social Media & the Courts: A New Frontier (How Digital Journalism and Social Media are Changing Court Coverage).”  We also have similar seminars specific for education, transportation, medical/health care, senior living, nonprofit, manufacturing, government, first responders and a wide variety of other market sectors.  To see one of our typical speaker “one-sheets,” click here.
For full information about our various seminars and speaker fees, call Bruce Hennes at 216-321-7774.

Come Visit Us

From our offices high atop Cleveland's iconic Terminal Tower (built in 1927, it was the second highest building in the U.S. thru the mid-1950's), we have incredible views from three sides of the building.  Would you like to see those views, yourself?

We welcome clients, friends and student groups.  If you're interested in a tour and brief history of the building, please email us to schedule a visit.

The view from the top of Terminal Tower.

View More Capabilities

Short Takes

Trailer for New Movie About Reporters (SPOILER ALERT: Do you revel in cliches?)
Seth Meyers
Historic Supreme Court Decisions

What Your Vintage Email Address Says to Others
Michigan State a 'Textbook' Case of How Not to Do Crisis Management

Terminal Tower | 50 Public Square, Suite 3200 | Cleveland, Ohio 44113
AES Building | 388 S. Main Street, Suite 400 | Akron, Ohio 44307 | 216.321.7774
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