Email not displaying correctly? View it in your browser.

Crisis Management Today

February 15, 2018

In The Headlines

The White House Flouts the First Rule of Crisis Communications: Get the Facts Out Fast

By the time the furor over a presidential aide accused of spousal abuse reached a second week, the White House account of what happened became less clear, not more.


How the Mainstream Media Decides What Graphic Images to Run After a Mass Casualty Incident

Within minutes of the shooting at Parkland High School in Florida, videos of shots and screams flowed online. Graphic video of a bloody body gave a hint of the horrors that would unfold. The question for newsrooms: what to show - or not show.

Tough Calls: Is Your Loyalty to the Person, Office or Organization?

Here, former counsel to President Richard Nixon, John Dean, uses Watergate and Penn State as examples of how attorneys and others get in trouble when they aren't sure if their client is the person or organization.

Our Perspective

Preparing for Allegations of Sexual Misconduct

There appears to be no statute of limitations when it comes to allegations of sexual misconduct. Any organization is vulnerable, even if the alleged misconduct took place long before the accused perpetrator had any connection to the entity.

What Women Can & Cannot Control
About Their Leadership Presence

Leadership presence is not an attribute automatically assigned to you because of your business results. It isn’t necessarily reflective of your true qualities and potential. Instead, it depends entirely on how others evaluate you. Being perceived as a leader when interacting with customers, peers, or executives,
is the essence of leadership presence.


2/19     School of Homeland Security/Univ of Akron
2/28     CAK Safety Council
3/1       CARE Coalition Healthcare Summit
3/8       Cleveland Metro Bar Assn Intl. Women's Day
3/13     Association of Legal Administrators

3/20    Stow-Monroe Chamber of Commerce
3/23    Ohio Society of Hospital Risk Admin's.
4/10    Assoc. of Corporate Counsel/Thompson Hine
4/11    Cleveland State University School of Law
4/19    Marine & Energy Symposium of the Americas

See Something - Say Something

The nationwide "If You See Something, Say Something" public awareness campaign was created to raise public awareness of indicators of terrorism and terrorism-related crime, and to emphasize the importance of reporting suspicious activity to the proper local law enforcement authorities.

Clearly,"see something, say something" clearly didn't work in the case of the school shooting in Parkland, Florida this past week.  Our belief, however, is that law enforcement will be likely be hyper-sensitive in the future, doing everything possible to avoid a repeat situation.

If you see something suspicious taking place, report the behavior or activity to local law enforcement or, in the case of emergency, call 9-1-1. Never try to handle or intervene in the situation on your own - let trained authorities take the proper steps.

Crisis/Media Training & Coaching

Springtime Specials

1-on-1 Training:  Intensely individualized training for smaller operations in which the CEO or other top officer is virtually certain to be the lone spokesperson.

Refresher Training:  For people previously trained by Hennes, but not within the past 3 years.
Training With Observers: For clients likely to have just a few official spokespeople but with the desire to expose a larger group to the training.

Call Hennes Communications for more information.


View More Capabilities

Short Takes

Did You See 'The Post'?  Here's the Real Katharine Graham Describing Her Pentagon Papers Moment
The Secret Life of a Search & Rescue Volunteer

How to Prepare Your Community for a Disaster
New York Times
Beware the Lasting Impression of a 'Temporary' Selfie
Harvard Business School

Terminal Tower | 50 Public Square, Suite 3200 | Cleveland, Ohio 44113
AES Building | 388 S. Main Street, Suite 400 | Akron, Ohio 44307 | 216.321.7774
This email was sent to <> by
Update Profile/Email Address | Unsubscribe | Privacy Policy