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Crisis Management Today

January 1, 2018

In The Headlines

Lawyers Who Do Their Own Media Strategy Have a Fool for a Client

Are strategic communications so easy that anyone can do it, even lawyers?


How Santa Claus Knows If You’ve Been Naughty Or Nice

The first step in Santa’s deception detection is learning your baseline behavior under relaxed conditions so that he can compare it with the expressions, gestures, and other signals that are only apparent when you're under stress.

"Thanks, and I Hope We Never See You Again!”

Here are some of the most creative ad agency holiday greeting videos we’ve seen this year. Our wish? That you, your families and your colleagues have a wonderful and crisis-free holiday!

Our Perspective

When Crisis Management is in the Dark: Front Seat at the Atlanta Airport Power Outage

A power outage at Atlanta’s Hartsfield-Jackson Airport left 30,000 of us stranded in the dark. Here, a few lessons learned.

In today's era of social media winning in the
Court of Law isn't good enough.

Put the crisis & issues management specialists at
Hennes Communications on your team.

Because the Court of Public Opinion is always in session.


1/18    Hahn Loeser
1/19    Transportation Lawyers Assoc
1/25    Ennis Britton LPA
2/12    OH Assoc of Prof. Fire Fighters
2/12    American Public Power Association
2/12    Maricopa County Bar Assoc.
2/13    Assoc. of Jewish Aging Services
2/13    Baker & Hostetler
2/22    OSU Academy-Leadership & Gov't.
4/19    Marine & Energy Symposium

That Was the Year That Was

The 10 Most Ridiculous Celebrity Apologies of 2017
(That Have Nothing To Do With Harassment)

Washington Post

The Best & Worst-Handled Crises of 2017

Do’s and Don’ts Brand Lessons From 2017 

The Worst Passwords of the Year
New York Times

Top 5 Security Concerns Facing HR Professionals
At Risk International

The Top 25 News Photos of 2017
The Atlantic

The Year in Push-Alerts

What Will the Top Business Risks be in 2018?

The Top News Stories of 2017

2018 Drone Journalism Forecast

What I Learned About Writing From Watching Hallmark Christmas Movies

 Iterative Reporting

It used to be that a news article was a single item, published once.  Reporters were expected to get every important source into the story, even if it meant trying to reach them six different ways before giving up.

Because articles can, and now are, updated easily online, the typical news story is now "built" online, over time.  This is called "iterative reporting."  And woe to you if you don’t understand the reporter's need for speed. 

For more about iterative reporting, click here.


Photo Credit: Scott Newell

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Short Takes

The 2017 Sidney Awards, Celebrating the Best Long-Form Journalism - Part I 
New York Times
Our Nomination for the Best Drone Video of 2017
Top Media Corrections of 2017

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