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Crisis Management Today

February 15, 2017

In The Headlines

Ways to Engage Employees Amid a Corporate Crisis

Engaging employees can have a significant impact on an organization’s ability to anticipate, prepare for and respond to an incident.


Change In Corporate Mindset Needed To Combat Cyber Attacks

When it comes to cyber security, there’s now an onus on boards and C-suite executives to establish accountability and delineate clear lines of communication.

Crisis Communications Expert: Dealing With Your Audience's Bias - and Your Own

Confirmation bias is when people dig-in harder on their position when faced with facts running counter to their beliefs. From Peter Sandman, a thoughtful, perceptive deep dive.

Our Perspective

The Urgency of Truth in the Era of Alternative Facts

If spin is part of your culture, your success is at risk. Your personal credibility is at risk. Your organization is at risk. Don't even try hiding behind "alternative facts."

Companies that have taken very public stands for their beliefs are rewarded by consumers of similar conservative or liberal views, but there is also clear risk among those who feel otherwise.  For more, read:
Companies Wrestle with Taking a Stand for Their Values


2/23/17 NE Ohio Law Directors Assn & Govt Lawyers 
3/7/17 Taft, Stettinus & Hollister LLP
3/8/17 Ohio Joint Insurance Fraud Seminar
3/9/17 Ohio Safety Congress



3/21/17 Cleveland State University - School of Comm.
3/30/17 Solon Chamber of Commerce

4/4/17 Managing Partners Roundtable
4/5/17 Toledo Bar Association


Office Mascot ?


Frequent visitors to the Hennes Communications offices, high atop Cleveland's iconic Terminal Tower, are the peregrine falcons that live on the 12th floor of our building (indicated by the vertical red line above).  They're cute, fluffy and feathery, with black piercing eyes.  But then, you realize those aren't feet - they're talons.  The fastest member of the animal world (the can fly as fast as 240 miles per hour), their food of choice are other birds - and the ledges along our windows on the 32nd floor of Terminal Tower often provide us with a colorful display of dismemberment and dining, separated from us by just a pane of glass. The photo, above left, was recently taken from our office assistant's desk (indicated by the black line above).  

See Something, Say Something

The nationwide "If You See Something, Say Something" public awareness campaign was created to raise public awareness of indicators of terrorism and terrorism-related crime, and to emphasize the importance of reporting suspicious activity to the proper local law enforcement authorities.

Report suspicious activities to your local law enforcement agency.

The recent airport shooting in Florida that injured six people and killed five highlights the importance of this campaign and how imperative it is to maintain heightened awareness of suspicious activities, people or packages.  If you see something suspicious taking place, report the behavior or activity to local law enforcement or, in the case of emergency, call 9-1-1. Never try to handle or intervene in the situation on your own - let trained authorities take the proper steps.

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Terminal Tower | 50 Public Square, Suite 3200 | Cleveland, Ohio 44113
AES Building | 388 S. Main Street, Suite 400 | Akron, Ohio 44307 | 216.321.7774
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