small-logo
Need help now? Call 216.321.7774

First Amendment Freak Out: How Public Employees Can Survive a First Amendment Audit

by Howard Fencl, Hennes Communications A woman armed with an attitude and a smartphone is aggressively patrolling the halls of a county administration building taking video every step of the way. She refuses to identify herself to the county workers she confronts in public spaces in the building, yet she disrupts their workday barking incessant […]


Should Legal Advice Take Precedence in a Crisis?

Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management.  Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management.  Read below to […]


An Attorneys’ Guide To Crisis Communications & The Court Of Public Opinion

Need an end-of-the-year CLE? An Attorneys’ Guide To Crisis Communications & The Court Of Public Opinion Monday, December 11 9:00 am – 10:30 am eastern time 1.5 hours of CLE | Online via Zoom only To register, click here Today, with the ubiquity of the internet, the legal battlefield must include the Court of Public […]


Three Strategies for Effective Communication Between Your Board and Members

By Hannah Carvalho for Associations Now Every board wants to feel like they understand the association’s members and their needs. But that’s not always easy, especially since every organization is composed of members with different viewpoints and backgrounds. “The board wants to understand the wishes of the membership and feel like they are connected,” said […]


3 Things People Who Are Good at Conversation Don’t Do, According to a Research Psychologist

By Minda Zetlin for INC. How good are you at having a conversation? If you’re like most people, you may wonder about your own conversational skills. The truth is, being good at conversation is as much about what you don’t say as it is about what you do say. In an insightful post for Psychology Today, Dave Smallen, […]


How to Brief a Senior Executive

By Grant T. Harris for the Harvard Business Review Find the “Crucial Nodder” Briefing a senior executive is an art and adept White House staffers do it every day under the most stressful of circumstances. They’re masters of compressing the right information into the right amount of time, no matter how complex the topic or […]


Lessons Learned: The Mass Shootings in Tucson

Lessons learned are lessons planned, practiced, and shared. Each mass shooting incident has similarities and differences from all others, so articles like this one from 2012 can help better prepare all jurisdictions. By Sophia Paros for Domestic Preparedness On Saturday, 8 January 2011, at 10:10 a.m. Mountain Standard Time, a gunman opened fire on U.S. […]


Navigating a Nonprofit Leader’s Hesitancy Around Thought Leadership

By James Seaton for PRNews Nonprofit executives often build up years of experience addressing gaps in education, affordable housing, healthcare, animal welfare, voter registration and other social issues that can be leveraged through thought leadership in the media. Yet it can be easy for them to shrink at the opportunity. Their hesitations are grounded in […]


Building Relationships with Journalists: Best Practices for PR

By Annika Cha for JD Supra… Building relationships with journalists and publications is a key aspect of the public relations (PR) industry. These relationships are crucial for any PR agency or professional, as it allows them to secure media placements for their clients, which in turn boosts their client’s brand reputation. Not only that, but the relationships […]


How To Shine At Brainstorming Sessions

By Arthur Solomon for PRNews Public relations brainstorming sessions, or creative meetings, can be the equivalent of a double-edged sword for those attending. On the one hand, account execs who attend the session will get the opportunity to show their creativity, if they are truly creative. The flip side is that those who can’t come up […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is