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Preparing For a Company Crisis: Protecting Your Business’ People, Assets & Reputation

A Conversation on Company Crisis Preparedness with former Boston Police Commissioner Ed Davis, from Boss Magazine —   Every business leader thinks and rethinks their business strategy, weighing the strengths, analyzing the weaknesses, pondering the opportunities and scrutinizing the threats. But when it comes to a company crisis, how many are applying that same due […]


Crisis Management: Preparing for the Next Big Event

From Deloitte: No matter the crisis—a billion-euro loss, a breach that leaves millions of customer records at risk or a major airline accident with the CEO on board—organizations can take steps to weather the storm, according to Jeremy Smith, global leader of Deloitte Touche Tohmatsu Limited’s Crisis Management practice. But instead of aiming merely for […]


Crisis Management: Preparing for the Next Big Event

From the Wall Street Journal’s Risk & Compliance Journal: No matter the crisis—a billion-euro loss, a breach that leaves millions of customer records at risk or a major airline accident with the CEO on board—organizations can take steps to weather the storm, according to Jeremy Smith, global leader of Deloitte Touche Tohmatsu Limited’s Crisis Management […]


Crisis Management – Your Organization’s Reputation is Its Largest Uninsured Asset

[By Bruce Hennes, Hennes Communications] Sexual misconduct, data theft, unfair labor practices, OSHA complaints, mergers & acquisitions, active shooters, layoffs, accusations, food tampering, employee fraud and product defects are just a few of the situations today’s CEOs face. It’s been said that an organization’s reputation is its largest uninsured asset – an asset that can […]


BBC Interview Goes Awry & Viral

[By Bruce Hennes, Hennes Communications] The blogosphere lit up with smiles this past Friday after a toddler photobombed Robert Kelly’s Skype interview with the BBC from his home in S. Korea.  Kelly, a political-science professor, was discussing the South Korea impeachment scandal from his home office with a door closed behind him.  As the questioning […]


Steps to Address Inaction During a Corporate Crisis

From The Wall Street Journal Risk & Compliance Journal and Deloitte: At what point does business-as-usual turn into a corporate crisis? It’s not always clear, and executives might treat the first signs of a crisis—not realizing the magnitude—with complacency. Confounded by stress responses and human behavioral factors, an organization can lose precious time if executives […]


Assessing the Board’s Role Before the Next Crisis

From The National Association of Corporate Directors and The Wall Street Journal: As a host of threats continue to mount against organizations, more boards are weighing a broader, more proactive approach to crisis management. This is a positive development: in doing so, these boards are opening the door to adding significant value and stability to the organizations they oversee. Boards are uniquely […]


How to Project Power

From The New York Times Magazine: ‘‘Keep your limbs away from your body,’’ says Deborah H Gruenfeld, a social psychologist who teaches at Stanford University. Some research shows that people posed in expansive postures feel more powerful, exhibit higher testosterone levels and have lower levels of the stress hormone cortisol — all characteristics of high-ranking […]


Body Language at the Second Presidential Debate

From The Washington Post: It’s not our faces that tend to offer the strongest clues about what we are feeling, but rather our bodies. In fact, the more intense the emotion, the more difficult the human face becomes to read and the more telling and accurate body language seems to become. That’s what a team of […]


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