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Regaining Organizational Trust When Leadership Misbehaves

[By Nora Jacobs, Hennes Communications] It is a sad commentary on our times, but more and more of our work now involves helping clients who are dealing with the aftermath of misbehavior among their leadership ranks.  Accusations of sexual misconduct, charges of criminal behavior, questionable ethical behavior and significant violations of organizational policies can all […]

Bot or Not? The Answer Can Help Your Crisis Communications Response – and Protect Your Reputation.

[By Thom Fladung/Hennes Communications] Talk to a bot lately? If you’re on Twitter, chances are decent you have. Bots are automated accounts that have proliferated in social media networks, particularly Twitter and Instagram. They appear to be real people. “They come in all shapes and sizes, and they are borderline perfect,” a story in Forbes […]

He Predicted The 2016 Fake News Crisis. Now He’s Worried About An Information Apocalypse.

From Buzzfeed: “What happens when anyone can make it appear as if anything has happened, regardless of whether or not it did?” technologist Aviv Ovadya warns. In mid-2016, Aviv Ovadya realized there was something fundamentally wrong with the internet — so wrong that he abandoned his work and sounded an alarm. A few weeks before the 2016 election, […]

The Incredible Shrinking TV News Audience

[by Howard Fencl, Hennes Communications] The fight for your eyeballs just escalated among TV news people. New numbers out from the Pew Research Center say that now, only half of American adults rely on television for their news. That’s down from 57% in 2016. The biggest user losers? Local TV news stations, which dropped from […]

The Media Revolution is ‘Iterative’ and Social: Experts Share How Not to Get Left Behind

From Bar Leader, a publication of the American Bar Association: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” Offering a window onto one aspect of that revolution, Bruce Hennes, president of the same crisis communications firm, said, “I don’t think there’s a reporter […]

Lawyers Who Do Their Own Media Strategy Have a Fool for a Client

From our good friend, Gene Grabowski: A disturbing sidebar to the story about accusations that Hollywood mogul Harvey Weinstein engaged in decades of alleged sexual misconduct features the performance of his former lawyer, Lisa Bloom. Bloom, who resigned after clashing with the Weinstein Company’s board of directors, was recently exposed for presenting to the board […]

Got a Boss Who Denies Reality? A Behavioral Scientist’s Guide to Tactful Truth Telling

From The Conversation: ‘Tis the season for holiday parties at the office. While they’re great for building workplace camaraderie and team spirit, when was the last time a colleague – perhaps fueled by too much alcohol – said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, […]

Let’s Be Friends? FL Supreme Court Asked to Decide Whether Lawyers and Judges Can Be Facebook Pals

From our good friend, Karen Rubin, at Thompson Hine, writing for The Law for Lawyers Today (which actually isn’t just for lawyers): The Third District Florida court of appeals got some press this summer when it affirmed an order refusing to disqualify a judge who was Facebook friends with one of the lawyers in a case before her.  The court wrote that “a […]

How Social Media Fires People’s Passions – and Builds Extremist Divisions

From Robert Kozinets, at the University of Southern California, Annenberg School for Communication and Journalism, writing for The Conversation: The people of the United States continue to learn how polarized and divided the nation has become. In one study released in late October by the Pew Research Center, Americans were found to have become increasingly partisan in […]

Fake News: The Real History – and How to Deal with It Today If You’re a Target

By Thom Fladung/Hennes Communications In 1782, Benjamin Franklin, while serving as American ambassador to France, reported a shocking story. American revolutionary soldiers had found bags with more than 700 scalps of soldiers, boy, girls and even infants. The massacre, Franklin wrote, was the work of Indians who were allied with King George. And the Indians […]

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