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Could It Happen Here? Talking about Somebody Else’s Accident.

Last summer’s deadly Grenfell Tower fire gave risk management expert Peter Sandman cause to consider whether a tragedy in one place should give encouragement to owners and managers of similar facilities reason to proactively talk to their stakeholders about similar risks. Conventional wisdom usually leads most to avoid drawing comparisons – or any attention whatsoever […]


The Recent Tide of Apologies by Famous Men Has Been ‘Awful.’ Here’s What the Men Should Have Said.

From The Washington Post: The near-daily tide of sexual misconduct allegations against famous men has spawned a head-turning stream of apologies, acknowledgments that experts say have been generally self-serving and aimed at the public more than the victims. The apologies have often seemed obligatory, as the men offer excuses for their behavior or cast doubt […]


The Media Revolution is ‘Iterative’ and Social: Experts Share How Not to Get Left Behind

From Bar Leader, a publication of the American Bar Association: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” Offering a window onto one aspect of that revolution, Bruce Hennes, president of the same crisis communications firm, said, “I don’t think there’s a reporter […]


Lawyers Who Do Their Own Media Strategy Have a Fool for a Client

From our good friend, Gene Grabowski: A disturbing sidebar to the story about accusations that Hollywood mogul Harvey Weinstein engaged in decades of alleged sexual misconduct features the performance of his former lawyer, Lisa Bloom. Bloom, who resigned after clashing with the Weinstein Company’s board of directors, was recently exposed for presenting to the board […]


“Thanks, and I Hope We Never See You Again!”

A Holiday Wish from Hennes Communications [by Howard Fencl, Hennes Communications] As you might well imagine, there are emotional hazards associated with working as a crisis consultant. Though every client is happy – or at least, relieved – to see us walk in the door as a crisis is breaking and their reputation is threatened, […]


A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar

By Bruce Hennes, Managing Partner, Hennes Communications, written for the Cleveland Metropolitan Bar Association Bar Journal: Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You […]


Got a Boss Who Denies Reality? A Behavioral Scientist’s Guide to Tactful Truth Telling

From The Conversation: ‘Tis the season for holiday parties at the office. While they’re great for building workplace camaraderie and team spirit, when was the last time a colleague – perhaps fueled by too much alcohol – said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, […]


How to Stop Spinning and Apologize Like You Mean It

[by Howard Fencl, Hennes Communications] Today Show fixture Matt Lauer was fired by NBC after three women mustered the courage to make public their allegations of his “pattern of inappropriate sexual behavior.” While Lauer said in his statement that he was “truly sorry” for the pain he caused, he characterized his behavior as “troubling flaws.” […]


Let’s Be Friends? FL Supreme Court Asked to Decide Whether Lawyers and Judges Can Be Facebook Pals

From our good friend, Karen Rubin, at Thompson Hine, writing for The Law for Lawyers Today (which actually isn’t just for lawyers): The Third District Florida court of appeals got some press this summer when it affirmed an order refusing to disqualify a judge who was Facebook friends with one of the lawyers in a case before her.  The court wrote that “a […]


How Social Media Fires People’s Passions – and Builds Extremist Divisions

From Robert Kozinets, at the University of Southern California, Annenberg School for Communication and Journalism, writing for The Conversation: The people of the United States continue to learn how polarized and divided the nation has become. In one study released in late October by the Pew Research Center, Americans were found to have become increasingly partisan in […]


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