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A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar

By Bruce Hennes, Managing Partner, Hennes Communications, written for the Cleveland Metropolitan Bar Association Bar Journal: Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You […]


Got a Boss Who Denies Reality? A Behavioral Scientist’s Guide to Tactful Truth Telling

From The Conversation: ‘Tis the season for holiday parties at the office. While they’re great for building workplace camaraderie and team spirit, when was the last time a colleague – perhaps fueled by too much alcohol – said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, […]


How to Stop Spinning and Apologize Like You Mean It

[by Howard Fencl, Hennes Communications] Today Show fixture Matt Lauer was fired by NBC after three women mustered the courage to make public their allegations of his “pattern of inappropriate sexual behavior.” While Lauer said in his statement that he was “truly sorry” for the pain he caused, he characterized his behavior as “troubling flaws.” […]


Let’s Be Friends? FL Supreme Court Asked to Decide Whether Lawyers and Judges Can Be Facebook Pals

From our good friend, Karen Rubin, at Thompson Hine, writing for The Law for Lawyers Today (which actually isn’t just for lawyers): The Third District Florida court of appeals got some press this summer when it affirmed an order refusing to disqualify a judge who was Facebook friends with one of the lawyers in a case before her.  The court wrote that “a […]


How Social Media Fires People’s Passions – and Builds Extremist Divisions

From Robert Kozinets, at the University of Southern California, Annenberg School for Communication and Journalism, writing for The Conversation: The people of the United States continue to learn how polarized and divided the nation has become. In one study released in late October by the Pew Research Center, Americans were found to have become increasingly partisan in […]


10 Body Language Myths That Limit Success

From our industry colleague, Carol Kinsey Goman, Ph.D, writing in CommPro: Body language plays a key role in your career – from your first job interview to the ongoing process of building professional relationships to being perceived as having  leadership presence. But not everything you’ve heard about body language is accurate. Don’t limit your success by buying into […]


Better Ingredients. Better Pizza. Bad Apologies: Papa John’s

By Thom Fladung/Hennes Communications   Papa John’s has delivered the latest example of a too-little, too-late, too-lame apology. As noted just about everywhere, including CNN, Papa John’s attempted to apologize on Twitter, in a series of tweets, after CEO John Schnatter said on an earnings call that sales of the official pizza of the NFL […]


Fake News: The Real History – and How to Deal with It Today If You’re a Target

By Thom Fladung/Hennes Communications In 1782, Benjamin Franklin, while serving as American ambassador to France, reported a shocking story. American revolutionary soldiers had found bags with more than 700 scalps of soldiers, boy, girls and even infants. The massacre, Franklin wrote, was the work of Indians who were allied with King George. And the Indians […]


Not a Regular Cease-and-Desist, A Cool Cease-and-Desist

From The Atlantic: Phrases that are not often used to describe a cease-and-desist letter: “the best,”“hilarious,” “cool,” “perfect,” “super classy.” And yet that is exactly the praise that Netflix’s lawyers received this week, from a variety of media outlets, for going about that most lawyerly of tasks: telling people they aren’t allowed to do a thing. In this case, […]


ESPN Striking Out at Transparency in Jemele Hill Suspension

[By Thom Fladung/Hennes Communications]   In the years I was helping run newsrooms, one of my least favorite experiences was being in the news. Odd sounding, I know, in that I spent 33 years putting people, businesses and other organizations in the news. Hypocritical? Perhaps. Almost always, though, if one of my newspapers was in […]


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