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The Media Revolution is ‘Iterative’ and Social: Experts Share How Not to Get Left Behind

Earlier this year, Bruce Hennes and Thom Fladung spoke at the American Bar Association’s Annual Mid-Year Conference, held in Miami, Florida. Their remarks were captured by Marilyn Cavicchia, writing for the ABA’s Bar Leader Magazine: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” […]


Inside the Crisis Management War Room

One day your luck suddenly runs out, and you’re consumed by a crisis that threatens to destroy everything you and your team have worked so hard to build. Rumors go viral on social media. News reporters fill your voice mail and email with interview requests. Work grinds to a halt and your staff wants answers. […]


You Think Chris Christie’s Beach Photos Were Great? Just Wait Until Drone Journalism Really Takes Off

From Poynter: By now, you’ve probably seen the pictures: New Jersey Gov. Chris Christie, surrounded by his family and friends, sitting on a public beach that had been closed to the public amidst a state government shutdown. In a write-up for the (Newark, New Jersey) Star-Ledger, which published the photos, photographer Andrew Mills described how […]


Q&A: NPR’s Audie Cornish on the Intimacy of Interviewing

From Poynter: A great interview is one of the journalist’s most powerful tools. It can be informative, entertaining, thoughtful.  Here, an interview with NPR’s Audie Cornish Jesse Thorn: You have worked at NPR for like 95 percent of your professional career. Is there an NPR way of doing things, do you think? Audie Cornish: There definitely is. And, […]


The Bottomless News Hole and You

[By Howard Fencl, Hennes Communications] It’s everywhere. You check your Twitter feed. Read a news website or the daily paper. Turn on Nightly News or NPR. It’s an unrelenting and punishing tidal wave of political news pounding us over and over again. The slightest new wrinkle in a political drama, the smallest blip on Wall […]


How Activists And Populists Now Control Your Corporate Brand — And What You Can Do About It

From our colleague, Richard Levick: “Whosoever desires constant success must change his conduct with the times.” – Niccolo Machiavelli C-suite executives and board members often ask if their corporation needs a new Facebook strategy or a better way to communicate on Twitter. As pleased as I am that they’re exploring ways to institute change, I […]


The 13 Golden Rules of Crisis Management

Any business, at one point, will face some sort of a public relations crisis and the way you respond can either give you a much-needed image boost or significantly damage your brand, ultimately alienating your customer base and business partners. Especially in this day and age, when news goes viral almost instantly, organizations need to […]


Hennes Communications Crisis Planning Work Helps Win Two Silver Anvils at National Awards Event

Our firm was proud to be part of the communications team, led by one of our clients, Destination Cleveland, that accepted two Silver Anvil Awards last week in New York City in recognition of the work done to support the 2016 Republican National Convention (RNC), held here almost exactly one year ago. The two awards, […]


Avoiding Social Media Turbulence and PR Disasters: Airline CEOs Speak Out on Crisis Communications

No one knows more about disaster and crisis communications than the airlines. That’s why we have little doubt in our minds that the CEO of United Airlines, in the immediate aftermath of Dr. Dao getting hauled off the plane by police officers a few months ago, was indeed given the right advice by his crisis/PR […]


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