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Never Tell a Journalist It’s Not a Story

Is the CEO or P.R. person the best to face the cameras in a crisis? How do P.R. reps get into journalists’ good books? Daily Mirror editor Peter Willis gave the lowdown at a recent PRWeek’s Crisis Communications conference. Asked what advice he’d give a PR facing a journalist who is acting aggressively, Willis said: […]


In Its Response to Sex Abuse Allegation, Sidwell Friends Joins Other Private Schools in Pursuing Transparency

Unfortunately, one of the fastest growth areas of business – and amongst the saddest – are the calls we receive at Hennes Communications with allegations of sexual misconduct.  For scores of years, the prevailing wisdom was ignore, obfuscate, transfer and protect privacy and reputations at all-costs. Like so many pendulums, times change, and it’s now […]


To Our Lawyer Friends – Who’s Really at Fault in Sea Lion Attack?

From CNN.com: Video has emerged of a little girl being dragged off a pier and into the water (a few weeks ago) by a sea lion in British Columbia. The girl’s family reportedly had been feeding the sea lion and whistling or holding their hands over the water, as if they were holding a treat. The video […]


The New Law of Litigation Communications: Your Case Will Now Be Heard – On Facebook

By Thom Fladung, Hennes Communications The Court of Public Opinion is now in session. In fact, it’s always in session – on Facebook, Twitter, Instagram and other social media outlets. The practice of litigation communications or litigation public relations is young, as legal and communications matters go, emerging in the early 1980s, according to many […]


Crisis Management: Preparing for the Next Big Event

From the Wall Street Journal’s Risk & Compliance Journal: No matter the crisis—a billion-euro loss, a breach that leaves millions of customer records at risk or a major airline accident with the CEO on board—organizations can take steps to weather the storm, according to Jeremy Smith, global leader of Deloitte Touche Tohmatsu Limited’s Crisis Management […]


Crisis Management – Your Organization’s Reputation is Its Largest Uninsured Asset

[By Bruce Hennes, Hennes Communications] Sexual misconduct, data theft, unfair labor practices, OSHA complaints, mergers & acquisitions, active shooters, layoffs, accusations, food tampering, employee fraud and product defects are just a few of the situations today’s CEOs face. It’s been said that an organization’s reputation is its largest uninsured asset – an asset that can […]


Should You Apologize for Mistakes?

If you’ve ever attended one of our seminars on crisis management, we often talk about the power of apology.  Real apologies; apologies that are authentic and true; apologies without qualification or the use of “weasel words” (e.g. “mistakes were made”). Perhaps no industry does apology better AND worse than the health care industry (hospitals, nursing homes, […]


Attorneys & Communications Experts – Who Trumps Whom?

[By Stephanie York, J.D., Hennes Communications] Companies and other organizations limit liability by insuring most, if not all, of their assets: buildings, furniture, vehicles, the health of employees, the health of visitors and more. And while some insurance policies now offer “crisis communications coverage,” allowing the insured to engage the services of a specialized firm like […]


Assessing the Board’s Role Before the Next Crisis

From The National Association of Corporate Directors and The Wall Street Journal: As a host of threats continue to mount against organizations, more boards are weighing a broader, more proactive approach to crisis management. This is a positive development: in doing so, these boards are opening the door to adding significant value and stability to the organizations they oversee. Boards are uniquely […]


Snapchat, Lies and Photoshop: Is Social Media A Threat to Our Judicial System?

[By Stephanie York, Hennes Communications] Legal cases in the court of law take a long time to develop, file and litigate – years in many instances. Cases often move at an agonizingly slow pace … through written discovery, motions, depositions and court appearances. The Court of Law is intentionally methodical, governed by strict rules, and overseen […]


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