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John Skipper Details His ESPN Exit and a Cocaine Extortion Plot

John Skipper, the former network chief, goes public in an interview with The Hollywood Reporter about the real reason behind his abrupt departure from Disney after 27 years, a confession to Bob Iger and his hope to work in sports media again. As we always tell our clients: Tell the truth, tell it all and […]

Regaining Organizational Trust When Leadership Misbehaves

[By Nora Jacobs, Hennes Communications] It is a sad commentary on our times, but more and more of our work now involves helping clients who are dealing with the aftermath of misbehavior among their leadership ranks.  Accusations of sexual misconduct, charges of criminal behavior, questionable ethical behavior and significant violations of organizational policies can all […]

Bot or Not? The Answer Can Help Your Crisis Communications Response – and Protect Your Reputation.

[By Thom Fladung/Hennes Communications] Talk to a bot lately? If you’re on Twitter, chances are decent you have. Bots are automated accounts that have proliferated in social media networks, particularly Twitter and Instagram. They appear to be real people. “They come in all shapes and sizes, and they are borderline perfect,” a story in Forbes […]

He Predicted The 2016 Fake News Crisis. Now He’s Worried About An Information Apocalypse.

From Buzzfeed: “What happens when anyone can make it appear as if anything has happened, regardless of whether or not it did?” technologist Aviv Ovadya warns. In mid-2016, Aviv Ovadya realized there was something fundamentally wrong with the internet — so wrong that he abandoned his work and sounded an alarm. A few weeks before the 2016 election, […]

Tough Calls: Is Your Loyalty to the Person, Office or Organization?

A frequent concern at Hennes Communications before and during the work we do for clients is to make certain we understand who our client actually is.  In most situations, it’s an institution, organization or company – not necessarily the individual who hired us or signed the engagement letter.  Many of our readers must make that […]

The Art of the Public Apology

From Ashraf Rushdy: Just prior to his sentencing, former USA Gymnastics physician Larry Nassar formally apologized to the more than 160 women whom he’d sexually abused. He joins a growing list. Over the past few months, many public personalities accused of sexual assault have apologized in public. Many of us at this point are wondering what these apologies mean. Indeed, like […]

The Sex-Abuse Victims America Ignored

The Penn State – Joe Paterno situation immediately grabbed public attention. But it took way too long for the Michigan State University gymnastics scandal to capture the country’s attention. Here’s why. From Alex Putterman, writing for The Atlantic: It was an arresting moment, even on a day full of them. The Olympic gymnast Aly Raisman […]

Revealing Client Information

When is it OK to tell tales?  Our good friend and colleague, attorney Karen Rubin, has advice for both lawyers and non-lawyers: Holiday parties are great times to socialize and network with colleagues.  But the casual atmosphere and the sometimes-plentiful adult beverages can also tempt you to tell war stories that reveal too much about your past […]

These Women Are on Front Lines of Harassment Fight

As has been said many times by those in our business, you can’t communicate your way out of bad behavior.  It’s also true that silence doesn’t fix things, either. From Meg Fry, writing for ROI: Sexual harassment. It is common, career-altering and currently celebrity-driven. And it is a serious workplace issue that three New Jersey […]

Could It Happen Here? Talking about Somebody Else’s Accident.

Last summer’s deadly Grenfell Tower fire gave risk management expert Peter Sandman cause to consider whether a tragedy in one place should give encouragement to owners and managers of similar facilities reason to proactively talk to their stakeholders about similar risks. Conventional wisdom usually leads most to avoid drawing comparisons – or any attention whatsoever […]

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