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Got a Boss Who Denies Reality? A Behavioral Scientist’s Guide to Tactful Truth Telling

From The Conversation: ‘Tis the season for holiday parties at the office. While they’re great for building workplace camaraderie and team spirit, when was the last time a colleague – perhaps fueled by too much alcohol – said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, […]


Let’s Be Friends? FL Supreme Court Asked to Decide Whether Lawyers and Judges Can Be Facebook Pals

From our good friend, Karen Rubin, at Thompson Hine, writing for The Law for Lawyers Today (which actually isn’t just for lawyers): The Third District Florida court of appeals got some press this summer when it affirmed an order refusing to disqualify a judge who was Facebook friends with one of the lawyers in a case before her.  The court wrote that “a […]


How Social Media Fires People’s Passions – and Builds Extremist Divisions

From Robert Kozinets, at the University of Southern California, Annenberg School for Communication and Journalism, writing for The Conversation: The people of the United States continue to learn how polarized and divided the nation has become. In one study released in late October by the Pew Research Center, Americans were found to have become increasingly partisan in […]


10 Body Language Myths That Limit Success

From our industry colleague, Carol Kinsey Goman, Ph.D, writing in CommPro: Body language plays a key role in your career – from your first job interview to the ongoing process of building professional relationships to being perceived as having  leadership presence. But not everything you’ve heard about body language is accurate. Don’t limit your success by buying into […]


Better Ingredients. Better Pizza. Bad Apologies: Papa John’s

By Thom Fladung/Hennes Communications   Papa John’s has delivered the latest example of a too-little, too-late, too-lame apology. As noted just about everywhere, including CNN, Papa John’s attempted to apologize on Twitter, in a series of tweets, after CEO John Schnatter said on an earnings call that sales of the official pizza of the NFL […]


The Future of Truth in the Post-Truth Era

By Howard Fencl/Hennes Communications Here’s a frightening quote from a founder of Wired magazine – perhaps the most frightening quote about the future of truth I’ve yet encountered: “Truth is no longer dictated by authorities, but is networked by peers.” The rise of “fake news” and the proliferation of misinformation – particularly in the social […]


Not a Regular Cease-and-Desist, A Cool Cease-and-Desist

From The Atlantic: Phrases that are not often used to describe a cease-and-desist letter: “the best,”“hilarious,” “cool,” “perfect,” “super classy.” And yet that is exactly the praise that Netflix’s lawyers received this week, from a variety of media outlets, for going about that most lawyerly of tasks: telling people they aren’t allowed to do a thing. In this case, […]


The Future of Fake News: Don’t Believe Everything You Read, See or Hear

From The Guardian: The University of Washington’s Synthesizing Obama project took audio from one of Obama’s speeches and used it to animate his face in an entirely different video In an age of Photoshop, filters and social media, many of us are used to seeing manipulated pictures – subjects become slimmer and smoother or, in the case […]


ESPN Striking Out at Transparency in Jemele Hill Suspension

[By Thom Fladung/Hennes Communications]   In the years I was helping run newsrooms, one of my least favorite experiences was being in the news. Odd sounding, I know, in that I spent 33 years putting people, businesses and other organizations in the news. Hypocritical? Perhaps. Almost always, though, if one of my newspapers was in […]


Facts Don’t Change People’s Minds. Here’s What Does.

From Ozan Varol: If you had asked me this question–How do you change a mind?–two years ago, I would have given you a different answer. As a former scientist, I would have cautioned you to rely on objective facts and statistics. Develop a strong case for your side, back it up with hard, cold, irrefutable […]


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