Need help now? Call 216.321.7774

How the Mainstream Media Decides What Graphic Images to Run After a Mass Casualty Incident

From Poynter: Within minutes of the school shooting at Parkland High School in Broward County, Florida, video of the shooting, including shots and screams flowed online. Graphic video of a bloody body gave a hint of the horrors that would unfold. Another student snapped photos while crouched in a classroom while another recorded SWAT officers herding children […]

The Art of the Public Apology

From Ashraf Rushdy: Just prior to his sentencing, former USA Gymnastics physician Larry Nassar formally apologized to the more than 160 women whom he’d sexually abused. He joins a growing list. Over the past few months, many public personalities accused of sexual assault have apologized in public. Many of us at this point are wondering what these apologies mean. Indeed, like […]

These Women Are on Front Lines of Harassment Fight

As has been said many times by those in our business, you can’t communicate your way out of bad behavior.  It’s also true that silence doesn’t fix things, either. From Meg Fry, writing for ROI: Sexual harassment. It is common, career-altering and currently celebrity-driven. And it is a serious workplace issue that three New Jersey […]

Could It Happen Here? Talking about Somebody Else’s Accident.

Last summer’s deadly Grenfell Tower fire gave risk management expert Peter Sandman cause to consider whether a tragedy in one place should give encouragement to owners and managers of similar facilities reason to proactively talk to their stakeholders about similar risks. Conventional wisdom usually leads most to avoid drawing comparisons – or any attention whatsoever […]

Lawyers Who Do Their Own Media Strategy Have a Fool for a Client

From our good friend, Gene Grabowski: A disturbing sidebar to the story about accusations that Hollywood mogul Harvey Weinstein engaged in decades of alleged sexual misconduct features the performance of his former lawyer, Lisa Bloom. Bloom, who resigned after clashing with the Weinstein Company’s board of directors, was recently exposed for presenting to the board […]

Not a Regular Cease-and-Desist, A Cool Cease-and-Desist

From The Atlantic: Phrases that are not often used to describe a cease-and-desist letter: “the best,”“hilarious,” “cool,” “perfect,” “super classy.” And yet that is exactly the praise that Netflix’s lawyers received this week, from a variety of media outlets, for going about that most lawyerly of tasks: telling people they aren’t allowed to do a thing. In this case, […]

How to Use Twitter and Facebook for Emergency Travel Information

From The New York Times: You don’t have to like Twitter or Facebook, or even post to them, but when an emergency strikes, the networking sites can be essential travel tools. As Hurricane Maria neared the Caribbean this week, the Federal Emergency Management Agency (FEMA) used Twitter to disseminate shelter information. And when a powerful earthquake rocked Mexico on Tuesday, the State […]

Corporate Attorneys & The Court of Public Opinion

[By Thom Fladung, Hennes Communications] “The house could be burned down before you even smell smoke.”   In 2009, The Georgetown Journal of Legal Ethics set out to study how the court of public opinion can shape legal controversies. The sources were the people on the front lines – responses gathered from a questionnaire sent […]

Inside the Crisis Management War Room

One day your luck suddenly runs out, and you’re consumed by a crisis that threatens to destroy everything you and your team have worked so hard to build. Rumors go viral on social media. News reporters fill your voice mail and email with interview requests. Work grinds to a halt and your staff wants answers. […]

Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is